Manage your water account on the go - It’s quick and easy to submit meter reads, pay your bill and see your account history, report a leak and contact us.

- Submit your meter reads - our torch feature comes in handy
- Pay your water bill
- View your account history
- Report leaks using an online map and send us photos
- View incidents
- Contact us

Compatible with iPhones operating IOS version 10.0 or above
A WiFi or mobile internet connection is required.

©2019 South Staffordshire Water PLC – All rights reserved
South Staffordshire Water PLC, Registered in England No. 02662742
Registered Office: South Staffordshire Water PLC, Green Lane, Walsall, West Midlands, WS2 7PD

Ratings and Reviews

2.3 out of 5
29 Ratings

29 Ratings

Craig5201 ,

Login information

Would be better to use our email account instead of customer reference number

Roy Shepherd ,

Great easy to use app.

Great App, refreshing look and easy to use. Only criticism is that the DD date could be confusing if looking at the app mid month and DD says it will be taken before the expected date. Maybe think about rewording if it’s an option. This will stop confusion, or customers worrying if they have funds in their accounts to pay their bill. Otherwise great app making it easier to keep track of my bill and it has the relevant contact details if I need to speak to anyone to sort any issues.

Loula_87 ,

Not fit for purpose

Always freezes on payment page when using app. Resort to paying via official web page instead. What’s the point in having an app if you can never pay through it? Not very convenient at all!

App Privacy

The developer, South Staffordshire PLC, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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