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South Western Railway 4+
Train tickets & travel updates
First MTR South Western Trains Limited
-
- Free
Screenshots
Description
Key Features:
Book Train Tickets
• Purchase train tickets across all networks to anywhere in Great Britain.
• Save up to 50% with advance train tickets.
• No booking fees.
• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Get rewarded for every ticket with SWR Rewards
• In a rush? Add tickets direct your wallet
• Load train tickets direct from the app to SWR Touch smartcards.
Check Live Train Times Across Great Britain
• View departure and arrival times for all National Rail services.
• Check live train times, locations and where to be with platform details.
• Save your frequent journeys for ease of checking again later.
Live Information
• Check facilities and see how busy your train is - live.
• Live car parking information - check how many free spaces are at our stations*
Change Of Plan, Or Need A Refund?
• Plans changed? You can now change your date and time if you have an eTicket.
• Refund your ticket in the app**
Download now and plan your next train journey!
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Information to note:
You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.
* This is available for 79 of our key stations.
** This includes eTickets.
Got a question? Here’s our FAQs:
https://www.southwesternrailway.com/contact-and-help/faqs
Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help
You can also tweet us at: https://twitter.com/SW_Help
What’s New
Version 4.50.0
Bug fixes and improvements
Ratings and Reviews
Too complicated
It is good to book directly with SWR but it’s almostImpossible and requires a science and genius to work out how to book it via the app. Normally it is easier to book on the website directly and then it shows up on the app but this is obviously not the correct way and defeats the whole purpose of having an app . I am aVery frequent traveller and both myself and my friends are telling me but whilst the stuff is extremely polite it is almost impossible to work with that app and it needs simplification and synchronisation with the website (which is also extremely complicated)
Still full of bugs
Updated the app today, but it’s still full of bugs and still a reason why I don’t use it and prefer to stick with other apps like TrainLine. I open the app ok, found the ticket I wanted and added a railcard all without issue. The issue I then encountered was that, in order to purchase the ticket I needed to sign in, ok no problem. However, once signed in there was no visible payment method coming up nor any way to add one. There was also a box above showing ticket delivery type as e-ticket, but when I clicked on this I got a “Something went wrong” error message. Unless it’s possible to buy a ticket through this app, then what’s the point?! All this app becomes useful for is seeing train times and platform information… nothing more. Useless. Please make this app useful and PLEASE make Apple Pay an integrated part of the app. E-tickets should also be available to add to the Apple Wallet for ease of access at stations. I don’t want it in an email.
Meh
Just when I think it couldn’t get worse it has. The live train status now includes routes with changes but this has the affect of now only letting you see about 30 mins into the future. You can now no longer plan when to depart work efficiently as you can’t see when the later trains run and given how variable the service is, this is a serious setback. It’s also many many clicks to buy a ticket even when you want the same route every time (as I find I don’t move house that often). It also struggles to load tickets into the app after buying at times and I’m not clear why it can’t integrate with apple wallet. Original review: Poor app. Clunky and when planning you can only see 4 trains at a time and have to adjust a time entry box to scroll forward and back in time. Horrible UI written by people who don’t care about customers.
Update: wow they managed to add even more clicks to displaying a ticket. Great work guys!
App Privacy
The developer, First MTR South Western Trains Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- FIRST MTR SOUTH WESTERN TRAINS LIMITED
- Size
- 80.5 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © First MTR South Western Trains Limited
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.