Superdrug Pharmacy - Healthera 12+


    • Free



Your NHS prescription medication made easy, with the new Superdrug Pharmacy App powered by Healthera and approved to provide NHS services.

Get connected with your local Superdrug Pharmacy*, order NHS repeat prescriptions, manage medication reminders and book an NHS flu jab.

The Superdrug Pharmacy App will remind you when to take your medication, when you need to refill your prescription and when your medication is ready to collect from your local store.

* Currently being trialled within selected London based Superdrug Pharmacy’s. Please download the app to find a participating Superdrug Pharmacy. As the trial continues additional Superdrug Pharmacy’s within London will be added to the app.

What’s New

Version 11.9.12

Introducing NHS Login! You can now register using your NHS account and easily connect to your GP surgery to order and access information about your prescriptions.

Ratings and Reviews

4.7 out of 5
9K Ratings

9K Ratings

AMahen ,

Fast, reliable and accurate!

I order my grandmother’s repeat prescription regularly to the Worcester Park branch via this app, and we have never had any issues with the service. It’s much quicker than requesting the repeats through the GP. We receive email updates and push notifications when the medication is approved and ready for collection, which is usually the next day. Incredible app and staff! Would highly recommend!

Marcia£££ ,

Waste of time

A complete waste of time and effort. Am deleting this app because it is completely unfit for purpose. Ordered my medication the first time and eventually ran out still waiting. Got all sorts of excuses from the pharmacy blaming the doctors, doctors insisting they had no request from the pharmacy. Had to go to the doctors surgery and get the Precriptions myself. So a month later ordered the medications again and ran out waiting again. App still showing it’s “waiting for approval” even though I have had to contact the doctors again myself only to find the prescription was sent to the pharmacy 3 days ago. Went in today and waited for it to be filled. Later today the app sent me a reminder to order my prescription !!! There must be a pharmacy out there that just delivers repeat prescriptions on time and reliably because Superdrug doesn’t seem to be able to. By the way don’t bother with the feedback on the app because they don’t respond.

nicb525 ,


The Superdrug pharmacy staff repeatedly told me to use this app. When I finally did it turned out they had failed to mention that it would take much longer for the medicine to be ready once ordered than it did if I just ordered through my GP. The app said I would have to wait 3-5 days. After 5 days my order was still pending and the store said they didn’t have it. Once the medicine was available, they order remained ‘pending’ on the app and it was just by chance that I had gone into the store again to see what was happening and found they had it ready. I asked about this and the person behind the counter casually said ‘oh sometimes they don’t update the app’...!? I become quite unwell if I don’t take this medicine daily and I ended being off it for 3 days thanks to this useless app.

App Privacy

The developer, Superdrug, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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