AT PHARMACY2U, WE’RE ALL ABOUT MAKING REPEAT PRESCRIPTIONS SIMPLE
Say goodbye to the pharmacy queues! With the Pharmacy2u app, you can easily order your medication straight to your door. We offer FREE DELIVERY on all NHS Prescriptions tracked by Royal Mail, so you’ll have one less thing to worry about.
WORKING WITH YOUR GP AND TRUSTED BY THE NHS
You can get all of the NHS repeat prescriptions for you and your family, easily and safely with the app from Pharmacy2U - the UK’s largest online pharmacy*. You can avoid unnecessary trips and queues to your GP or pharmacy for your repeat prescription, as we do it all for you.
It’s quick and easy to set up, is for everyone with any condition and it doesn’t cost you or the NHS anything extra.
You simply order the medication you need, and we’ll order and receive the repeat prescription from your NHS GP**.
Your prescription is checked by our pharmacists and then your medication is delivered to your door for free - at home, work, through your letterbox, left in a safeplace or with a neighbour.
WE’RE ABOUT HANDY REMINDERS TO RE-ORDER AND EXPERT PHARMACY ADVICE
Not only can you now order your medication whenever you need it, from wherever you are, but with the Pharmacy2U app you’ll also receive handy reminders when it’s time to re-order your repeat prescription, so you don’t forget!
Our friendly UK-based pharmacists are on hand for any medication advice you might need and our UK contact centre team are always just a phone call or email away.
WE’RE ABOUT EXCELLENT RATED SERVICE FROM OVER 425,000 REVIEWS!
We help over half a million people all across England to get their repeat prescription easily and safely. Our patients love us and we’re rated ‘excellent’ on TrustPilot from over 425,000 reviews***
“This is the best way to get your medication ever!” Helen Clarke, a Pharmacy2U patient.
“I cannot believe how easy their service makes it to order my repeat prescriptions, straight from my phone. Simple, quick and reliable; Pharmacy2U is easily one of the most helpful and effective services I have ever used in my life.” Gary Tonsley, a Pharmacy2U patient.
“We use the app to order all our families medication, which takes seconds. We get notified of its progress and a few days later it is delivered. Everything is less stressful as we can get our medicines delivered through the post.” Michelle Francis, a Pharmacy2U patient.
PEACE OF MIND, WITH EVERYTHING YOU NEED IN ONE HANDY PLACE
Avoid running out of medication: You can set your prescription reminders and choose how you'd like to receive them – by notification, text, email or even a phone call.
Manage your medication: You can easily add a new medication, edit or remove a medication you’re no longer taking, all from your phone or tablet. You can even scan your drugs and they’ll appear on your list – simple!
Follow your orders progress: You’ll receive notifications, so you can keep track of your order’s progress and know when your medicine is on its way.
Free, flexible delivery: You can update your address book as we can deliver your medication to you anywhere in the UK, for free. Choose your delivery preference to have your medication delivered through your letterbox, or tell us of a safeplace to leave your parcel or if you want that extra peace of mind then you can choose to sign for it. It’s up to you!
The standard NHS prescription charge applies but if you don’t pay for your repeat prescriptions or have an NHS Prepayment Certificate, you simply tell us this when you register.
ALREADY USE PHARMACY2U?
Great! Just simply download the app, login with your Pharmacy2U account details as normal and you’re good to go!
* According to the NHS BSA
** Service only available to patients registered with a GP in England and if your surgery needs you to order directly, we'll tell you how to do this.
***As of January 2024
Minor technical improvements.
Ratings and Reviews
Better than Boots!
I was prompted to look for an app like this after having recurring problems after some changes in my prescriptions. Normally I prefer a local face to face service, but every time I went in to collect at a small Boots nearby, there was a problem which I had to sort out with the local surgery, or they wanted to know when I required the next prescription (having been told several times before). The staff were constantly rotated, so you never got to see the same people twice, requiring repeated explanation. Their standard of English was poor.
In contrast this app has so far been fault free and I haven’t needed to contact the surgery (a good job as communication with them by phone during lockdown would have been extra difficult). Reminders are sent in good time to me and the doctor for approval and so far only one request has been rejected, as it was asked for too soon. This happened when I first joined the app, I was away abroad and approved the request without realising it was premature. This hasn’t happened since and was easily sorted out by email. I suspect that the doctors find it easier to deal with as well...
Recommended- 5 stars
Better than the local chemist
I have been using the Pharmacy2U site for a few months now. I take quite a lot of prescribed medicines for several complaints and although I had been set up on the EMIS repeat prescription system I became dissatisfied with it, meds ordered from the Doctors surgery often not ready at the local chemist for up to 4 or 5 working days. Often took repeated drive to the Chemist/Doctor to get sorted.
Pharmacy2U are much faster, free to use (I am exempt) and up to yet have never let me down. Also, importantly their systems and procedures do the Doctor chasing for you. I got an email from them a couple of week ago advising me that although they had asked for a Prescription the Doctor had not sent it and further, Pharmacy2U had sent a reminder. The following day I got an email from Pharmacy2U saying they had got the prescription and were processing it, the meds duly arrived by Royal Mail tracked post, no break in supply.
In a few words, I am really pleased with the efficient systems, excellent communication and overall service I get and I have no hesitation in recommending them Also, the I-pad app is easy to use, holds your info and history securely, piece of cake.
Thank you Pharmacy2U👌
Not always reliable
I have used them for a while now but I placed my order on 8 Oct for my meds and by the end of October nothing had arrived and the app insisted it was with my GP for authorisation. I had to try to contact Pharmacy2U twice by telephone. Firstly a lady INSISTED it was held up by my GP and they had chased it 3 times and could do no more. After ages and ages trying to get through to my surgery they confirmed they had authorised the prescription on 12 Oct at 15:43 by Dr Burton. I now had to spend lots of time trying to get back in touch with Pharmacy2U and spoke to a guy called Joe. He was fantastic he said he would search for it and contact me tomorrow. I was doubtful as the previous female call handler had clearly blatantly lied to me. But true to his word he found the prescription ( that was supposedly still with my GP for authorisation even after 3 requests from Pharmacy??????) and he arranged for it to be processed. 3 days later my meds arrived. All together this was a VERYUNACCEPTABLE incident. If there was to be another problem I will be changing to another company that doesn’t tell you lies. Once again thanks to Joe for his honesty and professionalism
Developer Response ,
Good Morning, Thank you for your review. I am sorry for any inconvenience caused, can I ask that you email us at firstname.lastname@example.org with your account information so we can investigate this issue you you, please accept our apology for any inconvenience that has been caused, kind regards,
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- Pharmacy2U Ltd
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