YOUR PRESCRIPTIONS, TAKEN CARE OF.
Order and manage your NHS repeat prescriptions whenever you need them, from wherever you are!
We'll take care of everything, from requesting your prescription from your doctor to the delivery of your medication to you, for free. So you won't have to spend time queuing at the doctor’s or waiting at the pharmacy.
EASY TO ORDER, PLUS FREE DELIVERY
With the free Pharmacy2U NHS repeat prescription app, not only can you order your repeat prescriptions more easily, you’ll also benefit from:
• Free delivery – to any UK address, either through your letterbox, left in a safe place or you can choose to sign for it if you’d like that extra peace of mind
• Helpful reminders when it’s time to re-order – so you don’t have to worry about running out of your medication
• Friendly UK-based pharmacists on hand for any medication advice you might need
RATED “EXCELLENT” ON TRUSTPILOT
Pharmacy2U have a 5 star ‘excellent’ rating on Trustpilot from over 90,000 reviews as of January 2019. Gary Tonsley is a patient who says,
“I cannot believe how easy their service makes it to order my repeat prescriptions, straight from my phone. Simple, quick and reliable; Pharmacy2U is easily one of the most helpful and effective services I have ever used in my life.”
Michelle Francis is also a patient, who says
“We use the app to order all our families medication, which takes seconds. We get notified of its progress and a few days later it is delivered. Everything is less stressful as we can get our medicines delivered through the post.”
WE’RE THE UK’S LARGEST ONLINE PHARMACY*
Helping a growing community of over 300,000 patients with their medication, Pharmacy2U can arrange, dispense and deliver your repeat prescriptions too.
Working with your GP**, we'll take care of everything to get your repeat prescriptions delivered - at no extra cost - to your chosen address. Note that NHS prescription charges still apply if you’re not exempt from the NHS payment.
EVERYTHING YOU NEED, IN ONE PLACE
Never forget to order:
You can set your own prescription reminders and choose how you'd like to receive them – by notification, text, email or even a phone call.
Manage your Medication:
Manage your repeat prescription list by adding, editing or removing your medication – you can even scan your drugs to add them to your list – easy!
Follow your orders progress: You’ll receive notifications, so you can keep track of your order’s progress.
Update your address book, as we can deliver anywhere in the UK, for free.
If you don’t pay for your prescriptions, you simply scan in your exemption details, so we know you don’t pay.
IT’S QUICK AND EASY TO REGISTER
Simply download the app and fill in your details. It won't cost you - or the NHS - a penny more and it could save you time, hassle and money.
ALREADY A PHARMACY2U PATIENT?
Great. Simply download the app, login with your details as normal and away you go!
* According to the NHS BSA
** Service only available to patients registered with a GP in England and if your surgery needs you to order directly, we'll tell you how to do this.
• Fixed issue where user was required to log in everytime
• Removed requirement to upload exemption proof
• Minor bug fixes.
Ratings and Reviews
Works well mostly
They’re pretty much true to their word and take the hassle out of collecting your repeat medications. Their reminders are handy and it’s nice to know when your items have been dispatched. The only issue I have with them is they DO NOT dispense controlled drugs as they can not get this prescription sent to them electronically as it has to be signed for at the surgery. I can’t imagine them sending people from Leeds to all over the country to sign for controlled drug prescriptions. I spent hours on the phone with them trying to find out what was going on with my controlled drug and I was constantly told it was an issue with my doctors, they were chasing it up, they’d ring me back, it was being dispensed etc etc. After a week of this I phoned my doctor who explained the prescription was at the surgery and why it couldn’t be sent electronically. That said, I’m happy with the service that receive now that I collect my own controlled drug prescription and let them deal with the rest.
Better than the local chemist
I have been using the Pharmacy2U site for a few months now. I take quite a lot of prescribed medicines for several complaints and although I had been set up on the EMIS repeat prescription system I became dissatisfied with it, meds ordered from the Doctors surgery often not ready at the local chemist for up to 4 or 5 working days. Often took repeated drive to the Chemist/Doctor to get sorted.
Pharmacy2U are much faster, free to use (I am exempt) and up to yet have never let me down. Also, importantly their systems and procedures do the Doctor chasing for you. I got an email from them a couple of week ago advising me that although they had asked for a Prescription the Doctor had not sent it and further, Pharmacy2U had sent a reminder. The following day I got an email from Pharmacy2U saying they had got the prescription and were processing it, the meds duly arrived by Royal Mail tracked post, no break in supply.
In a few words, I am really pleased with the efficient systems, excellent communication and overall service I get and I have no hesitation in recommending them Also, the I-pad app is easy to use, holds your info and history securely, piece of cake.
Thank you Pharmacy2U👌
Great app but company has a few issues.
On the whole this app is good and it does take the hassle out of having to to the gp every couple of weeks. I’ve not had many issues although if they are waiting for stock to come in before they dispense they don’t inform you of any potential delays on one occasion I was left with no medication for 4 days. You are also able to set a reminder for you to order your medication which is fine if your on one drug but I’m on multiple which all run out the same time so it would be goo if that could be looked at in order to incorporate several reminders.
Your also able to scan the barcode of any new meds which I thought was a good and yore kept up to date with every stage from order to delivery just not if there are any delays. If you need to ring them it’s near impossible to speak to someone unless your happy to hold but it’s not often I have the time to be able to ring anyone and stay on hold for 40 mins.
On the whole a good app and a good service just it could do with a little tweaking.
Developer Response ,
Thank you for your review.
I am pleased to hear the service is working well overall. We do actively contact patients regarding any delays to their orders using manual and automated systems, however these processes rely on a background stock report to be effective. If you would like us to investigate the delay with your order, please may I ask that you email our Complaints Team using the below email address.
The reminder service we use works from the dispatch date of the previous order, so assuming you have a 28 day supply of medication we will contact you around 18 days after your order is dispatched. If you would like us to check your reminder is correct, please feel free to contact ourselves.
Should you require any further assistance please advise.
- Pharmacy2U Ltd
- 112.1 MB
Requires iOS 9.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad Wi-Fi (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9-inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch)Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular, iPod touch (6th generation) and iPod touch (7th generation).
- Age Rating
- Unrestricted Web Access
- Infrequent/Mild Medical/Treatment Information
- © Pharmacy2U 2018
Up to six family members will be able to use this app with Family Sharing enabled.