Welcome to Airmid UK, the new health management app from TPP. Airmid allows you to coordinate your care across the NHS, from requesting medication, to booking appointments and video consultations.
Self-registration using the NHS Login service. Existing SystmOnline users can use their existing username and password.
Book appointments with your GP practice and other providers. Receive reminders when your appointments are due. View and manage your upcoming appointments.
Direct video consultations with your GP practice and other NHS organisations.
An easy way to request your repeat prescriptions. Set up reminders to take your medication and record what you have taken.
Your Medical Record
View your complete medical records at the organisations that care for you. See your current medication, referrals, and test results. Tabbed and easy-to-use.
Communicate directly back-and-forth with your doctors and wider care team
Personal Health Record
Add your own data to your personal record – readings, medication, symptoms, documents, and other notes.
Wearables & other apps
Import data directly from Health through Apple Health integration.
Allow trusted family members and friends to look after your account, if you need help doing so.
Answer tailored surveys from your doctor.
Get custom advice directly from your care team.
Find GP practices, clinics, minor injury units, emergency department and hospitals, wherever you are.
General improvements, for example improved video consultation.
Ratings and ReviewsSee All
More features than SystmOnline but...
Giving 3 stars because, unlike SystmOnline, the app allows the inclusion of notes when booking appointments (VERY useful and I would think time saving for the GP). Also, Airmid’s UI is arguably slightly prettier.
However; as stated in other reviews, Airmid has a less intuitive UI overall, and includes some odd assumptions (for example expecting patients want to log a new condition every time they connect), and it doesn’t do such a good job showing appointment availability (it doesn’t show it at all actually) meaning the user might have to click through several days until an open slot is found. The app is also desperately slow to login (taking anything up to 90 seconds) whilst “files are being created”.
Overall: some improvements are required urgently. The ability to log notes when booking an appointment is the ONLY reason I haven’t abandoned Airmid in favour of SystmOnline.
Far too many glitches - would be 5 star if worked.
First of all I should stress that I love the potential of what this app can do. It is packed with features that would be super helpful if the app worked properly. Was this beta tested before release? The most annoying but obvious glitches are frequent and unexpected app closures which dump you back to your phones home screen and forces the user to reopen the app and login with the password (especially when trying to order a repeat prescription I eventually gave up and reverted to the System One website), app notifications that will not dismiss even after pressing dismiss all and the inability to use Face ID to secure the app resulting in the user having to login with a password (Is the app may be using an older protocol to enable Touch ID login that is not compatible with Face ID login? as I have this issue with an app my company uses that the devs haven’t updated in years).
On the whole this will be a great app once all the bugs are worked through and local GP clinics choose to implement all the features.
Developer Response ,
Hi, thank you for your feedback. We are continuing to improve our app with new features as well as bug fixes. Please keep your app updated to get most up-to-date improvements.
The app notifications in general can be dismissed but we have put in a permanent notification for COVID-19 advice. We want this information to always be available to our users therefore cannot be dismissed.
In our latest version, we have introduced FaceID for sign-in.
Clearly a work in progress
Reasonable so far, but less intuitive than SystmOnline. Why for example was it necessary to add a custom shortcut just to to logoff?
Why can't the tiles on the homepage be rearranged by the user? I don't need to add a condition every time I open the app, usually I just need to order a repeat prescription. It would therefore be good to see the shortcuts at the top of the page and thus immediately visible when you open the app. Perhaps they could even move up a level so that the available options can be clearly shown together without having to scroll up and down repeatedly to see them. Not being a hypochondriac this app is only one of many that I might use occasionally, so having to spend time reminding myself of the navigation each time is a little trying.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- The Phoenix Partnership (Leeds) Ltd
- 164 MB
- Health & Fitness
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11 or later and a Mac with the Apple M1 chip.
English, Simplified Chinese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- © 2020 The Phoenix Partnership (Leeds) Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.