Superdrug Pharmacy

Name: Superdrug Pharmacy
Rating: 4.7 (10752 reviews)
Author: Superdrug

Medical

Free

11K Ratings
Ages

13+
Years
Category

Medical
Developer

Superdrug
Language

EN
English
Size

211
MB

Your NHS prescription medication made easy, with the new Superdrug Pharmacy App powered by Healthera and approved to provide NHS services. Get connected with your local Superdrug Pharmacy*, order NHS repeat prescriptions, manage medication reminders and book an NHS flu jab. The Superdrug Pharmacy App will remind you when to take your medication, when you need to refill your prescription and when your medication is ready to collect from your local store. * Currently being trialled within selected London based Superdrug Pharmacy’s. Please download the app to find a participating Superdrug Pharmacy. As the trial continues additional Superdrug Pharmacy’s within London will be added to the app.

Ratings & Reviews

4.7

out of 5

11K Ratings

Fast, reliable and accurate!
19/10/2021

AMahen
I order my grandmother’s repeat prescription regularly to the Worcester Park branch via this app, and we have never had any issues with the service. It’s much quicker than requesting the repeats through the GP. We receive email updates and push notifications when the medication is approved and ready for collection, which is usually the next day. Incredible app and staff! Would highly recommend!
Fast, reliable and accurate!
19/10/2021

AMahen

I order my grandmother’s repeat prescription regularly to the Worcester Park branch via this app, and we have never had any issues with the service. It’s much quicker than requesting the repeats through the GP. We receive email updates and push notifications when the medication is approved and ready for collection, which is usually the next day. Incredible app and staff! Would highly recommend!
Total waste of time
27/07/2025

Been had!
Downloaded app and registered and placed order. The received e mail saying I needed to contact pharmacy to approve my nomination. Unfortunately the “contact pharmacy” link in email went nowhere. Google searched to get local pharmacy contact details. I call and get automated message”for shop press 1 for pharmacy press 2.” I press 2 and get “number not recognised”. I redial and press 1 and speak to lady in shop who says I need to speak to pharmacy and call cannot be transferred. I explain the option 2 result to be told they are aware of this and automated message should say 3 not 2!. I redial and press 3 and speak to pharmacy who confirm my order is being processed and she does not know why I was advised to contact them regarding a nomination. Easier to fill up repeat prescription for and hand in to surgery!
Total waste of time
27/07/2025

Been had!

Downloaded app and registered and placed order. The received e mail saying I needed to contact pharmacy to approve my nomination. Unfortunately the “contact pharmacy” link in email went nowhere. Google searched to get local pharmacy contact details. I call and get automated message”for shop press 1 for pharmacy press 2.” I press 2 and get “number not recognised”. I redial and press 1 and speak to lady in shop who says I need to speak to pharmacy and call cannot be transferred. I explain the option 2 result to be told they are aware of this and automated message should say 3 not 2!. I redial and press 3 and speak to pharmacy who confirm my order is being processed and she does not know why I was advised to contact them regarding a nomination. Easier to fill up repeat prescription for and hand in to surgery!
Waste of time
11/06/2021

Marcia£££
A complete waste of time and effort. Am deleting this app because it is completely unfit for purpose. Ordered my medication the first time and eventually ran out still waiting. Got all sorts of excuses from the pharmacy blaming the doctors, doctors insisting they had no request from the pharmacy. Had to go to the doctors surgery and get the Precriptions myself. So a month later ordered the medications again and ran out waiting again. App still showing it’s “waiting for approval” even though I have had to contact the doctors again myself only to find the prescription was sent to the pharmacy 3 days ago. Went in today and waited for it to be filled. Later today the app sent me a reminder to order my prescription !!! There must be a pharmacy out there that just delivers repeat prescriptions on time and reliably because Superdrug doesn’t seem to be able to. By the way don’t bother with the feedback on the app because they don’t respond.
Waste of time
11/06/2021

Marcia£££

A complete waste of time and effort. Am deleting this app because it is completely unfit for purpose. Ordered my medication the first time and eventually ran out still waiting. Got all sorts of excuses from the pharmacy blaming the doctors, doctors insisting they had no request from the pharmacy. Had to go to the doctors surgery and get the Precriptions myself. So a month later ordered the medications again and ran out waiting again. App still showing it’s “waiting for approval” even though I have had to contact the doctors again myself only to find the prescription was sent to the pharmacy 3 days ago. Went in today and waited for it to be filled. Later today the app sent me a reminder to order my prescription !!! There must be a pharmacy out there that just delivers repeat prescriptions on time and reliably because Superdrug doesn’t seem to be able to. By the way don’t bother with the feedback on the app because they don’t respond.
Prescription
23/07/2023

msjetter
I had to get a pharmacy assistant to check for my other prescription as he was saying it was not ordered. I ordered it the same time as other prescriptions. When I checked in online app. It was not requested by Superdrug when I called my GO, had to request it again by surgery. Went to Superdrug and still said it was not ordered when I had in fact fine it twice- once online through Superdrug online app and direct through go surgery. Then had to wait to be checked then waited 15 minutes to get all prescription lbs. Otherwise I would had to come back again for other trip which would of been an inconvenience as I work several jobs so I do t have the time to do this! Would if helped if the pharmacy assistant had listen when I had assisted him if this as I’ve worked in Superdrug before so I know what I’m talking about! I hope their area manager ain’t Darren or Danny!
Prescription
23/07/2023

msjetter

I had to get a pharmacy assistant to check for my other prescription as he was saying it was not ordered. I ordered it the same time as other prescriptions. When I checked in online app. It was not requested by Superdrug when I called my GO, had to request it again by surgery. Went to Superdrug and still said it was not ordered when I had in fact fine it twice- once online through Superdrug online app and direct through go surgery. Then had to wait to be checked then waited 15 minutes to get all prescription lbs. Otherwise I would had to come back again for other trip which would of been an inconvenience as I work several jobs so I do t have the time to do this! Would if helped if the pharmacy assistant had listen when I had assisted him if this as I’ve worked in Superdrug before so I know what I’m talking about! I hope their area manager ain’t Darren or Danny!

- Added support for video call appointments - Quality of life improvements

Version 14.12.27

30/10/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics