Sygic GPS Navigation & Maps 4+

Excellent Offline Navigator

I’ve recently returned from 3 weeks travelling in New Zealand. I downloaded this app (the free version where the downloaded maps only last for a certain time) before I left as I didn’t want to pay the data charges on my phone plan. I have to say that the app was brilliant and got me anywhere and everywhere in NZ - even onto unmade roads in the middle of nowhere - all for free. I relied on it 100% and it never let me down. The only times I went wrong was when I missed a turn it suggested, as the free version doesn’t have turn by turn voice navigation, and I was too busy talking to notice the map!

I stopped off at Hong Kong on the way, and was able to use it while walking around the city, or to find my way back to the hotel.

I can say without doubt that it’s a great app. I’m definitely now going to buy the full lifetime version, as I’ve planned trips to Amsterdam and Cyprus already this year. It’s comforting to know that if I go away in holiday anywhere in the world and hire a car or take a cab, that I know exactly where I’ll be going. All for no data charges!

Could be an excellent navigation app

I’ve been testing the premium version for the last 2 days but I’m not happy with it for 2 reasons. The biggest issue is that there is no sound warning for speed or redlight cameras (I tried everything in the settings but no success and yes there is sound for everything else apart of camera warnings). Even though I can see the cameras on the map I need sound to be warned rather than stick my eyes to the phone display instead of the road. The second issue is the route planning. The app is very stubborn and takes me back miles behind to stick to the route it planned for me regardless that I choose a completely different route. It should recalculate the route according to how far I passed and what direction I headed towards from the original planned route. I’ve also experienced that it took me out of a side road to turn onto a dual carriageway (that runs parallel to the side roadat) at the second possible exit while I could turn onto it at the first exit. Developers created this app so they can change it as well. Why on earth are you not testing and recognising these issues? Your only job is to develop this app so do it! This app apart of these easily rectifiable issues would be perfect... But with these seemingly minor issues that are actually crucial the app is useless. Please fix it and I’ll subscribe right away without hesitation.

Developer Response ,

Hello Bobby, we apologize for any bad experience you had with our product. If there is something that can be done to meet your expectations or resolve any issues you might have submitted a help request at urgentsupport@sygic.com. We will gladly provide you with the best possible support. Matus from Customer Care Team.

Long time user. Totally let down by Sygic

I have been using Sygic for about five years now. I purchased lifetime world license and most addons. This is by far the most expensive ios app I purchased.
Recently, they started going back on their guarantees - lifetime license is not lifetime anymore - you are expected to subscribe separately for map updates. Ok, I suppose they need to make more money off us. But today it completely let me down.
I needed to pick my child from a scouts camp in the woods somewhere. I installed the update of the app and input the coordinates. The only option is to demonstrate the route, not get directions... I notice that while driving already (because the interface looks exactly the same, just the button to start says demonstrate instead of directions. Fine, I am running late, but I stop and fiddle with the app. I am not signed in anymore, for some reason. Ok, I try logging in, but the store is being updated. I sign in with my apple id. That works, but It transfers me to sygic store, which still does not work. The result is that I cannot get turn by turn directions. I start driving, using google maps. I periodically try to sign in, but the store is allways down. The result is that I can use google maps for free, or pay £50+ for an app that does not work. And you made me late. I cannot even contact support, to talk it through. You have just lost a longtime customer. Very disappointed.