Talk Home: International Calls 4+

Amazing!

I’ve been using TalkHome for over 20 years since it was just a calling card. This app makes it a lot easier to call abroad. You don’t have to go to the shop to buy a bed calling card you just top up in the app. Also the rates are very competitive compared to other apps. The call quality like you are calling direct from your phone. Also if you use the local access number they can see your actual number on the other end. Thank you TalkHome and keep up the good work.

Developer Response ,

Dear User, thank you so much for your fantastic 5-star review of the Talk Home App! We truly appreciate your loyalty and support over the past 20 years, and we're thrilled to hear that our app has made international calling easier for you. With the passage of time Talk Home has worked very hard to introduce new products in the market to help users connect with their loved ones at a convenient price and ease of life. We're also glad to hear that you find our rates competitive compared to other apps. Thank you for your continued support and kind words. We are committed to keeping up the good work and providing you with a superior communication experience.

Good app

I’m just only noticed a problem which suddenly it disconnects Nicole has been three times disconnected do you are in the car probably it will be a big problem in software hope it does solve the problem for everyone but the rest is a good app to use

AVOID - Charged multiple times for dropped calls

I contacted the live chat to check why I was being charged for the call that never connected or kept dropping. I was asked to email which o did however, I never received a reply. I contacted the live chat again and again they asked me to email in again. This is a waste of my time as they clearly don't want to refund me and they are refusing to help. Btw they auto charge my card even though I keep toggling off the auto charge. Such a scammy way to treat your customer. I already pay upwards if £150 a month. There is no need to steal or try charging me for calls that I never made. I will never use this app again.

Developer Response ,

Dear user, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you've encountered and for the frustration it has caused.

We understand your concerns regarding the charges for calls that did not connect or kept dropping. Our team is committed to providing assistance and resolving such issues promptly. We regret to hear that you did not receive a response to your email inquiries, and we apologize for any delay in our communication.
Regarding the auto charge feature, we strive to provide our customers with convenient options for managing their accounts. We apologize if you experienced difficulties with toggling off this feature, and we are actively working to improve our systems to prevent such occurrences in the future.
We take your feedback seriously and assure you that we are committed to providing a positive experience for all our users. Please feel free to reach out to us directly at cs-app@talkhome.co.uk so that we can further investigate your account and assist you.