tastecard 4+

This app doesn’t even work. As the previous user said they supposedly fixed the problems. If fixing means that you get automatically get signed out and can’t use this ridiculous card… then yeah. This company gives free trials and then auto-renews and makes it hard to cancel. They’re slick with it because they will claim that you have agreed to continue. They need to be investigated by the Government for their subscription model where it’s hard to cancel especially when their stuff doesn’t work. Now you’re stuck with a useless card that hardly any good restaurants actually take. It’s a big scam! Don’t get caught out! We need to go to the Government about this as a consumer this is very poor service. People need to be protected from scam artist subscription companies.

Hopefully the issues you've had have been fixed by our recent app fix, please check for any updates that are pending in your app store. If we can help you use the membership please contact us at help@tastecard.co.uk

Got this as a benefit from my workplace. The app simply doesn’t work. After logging in I am immediately logged out with the message ‘session expired’. I did manage to stay logged in on a tablet device but I couldn’t see how to actually redeem or use any others. With this level of unreliability I’m sure you could go out to eat for a 2for1 meal, be unable to access your account and then have to pay full price. Don’t really understand how the app can be so poor for something so simply as showing discounts and having a ‘card’ to redeem offers. Must be even more frustrating for people that have actually paid for this or been stung by a cheap trial that become a full expensive annual subscription that’s difficult to cancel. Terrible service, basically a scam

Hello,

Thank you for your feedback, we are very sorry for this inconvenience.

Unfortunately, we have recently been having some technical issues, we can confirm that we have managed to rectify this now, please uninstall and reinstall the app and you should be able to login and use this now.

If you need any further help or have any further issues at all, please contact the team at help@tastecard.co.uk

Thank you.

When i saw the email regarding a new app, i was over the moon as this was long overdue. The previous app was terrible. Logged in this evening to find everywhere i clicked on the app, an error message comes up and is totally unusable. An evening planned has had to be cancelled due to this. What is even worse is the fact you can’t use the website as a back up to access offers! Logged a ticket and advised they will respond in 5 working days 😂. Will update with a response when i receive one.

UPDATE - the app situation was resolved later in the evening and in all fairness tastecard support did respond the same evening too. App does look a lot better but yet to use.

We're really sorry that you have had a poor experience on our App. Your query is being looked into and further assistance will be provided shortly. Thank you for your feedback!