Thai Airways 4+

Smooth as silk

Thai Airways International

    • 3.1 • 92 Ratings
    • Free

Screenshots

Description

Discover the all-new THAI mobile app experience.

Effortlessly explore deals and promotions, book flights, manage your check-in and reservation and earn and spend Royal Orchid Plus miles.

With the new design, we will regularly enhance the app with new features to deliver the Smooth as Silk experience our travellers expect. In this first release we are starting with:

* A new home screen showing your upcoming trips, a count-down to your check-in, promotions and fare deals and your Royal Orchid Plus membership status.
* Intuitive flight booking for your next vacation, business trip or short getaway and now you can pay with cash + miles too!
* Simple management of your booking, seat and meal selection and the ability to book special service requests with ease.
* Real-time notifications for flight status, booking changes, fare deals, promotions and more.
* Book a car, a hotel, travel insurance and other services to ensure your trip is a seamless experience (applicable for select markets).
* Check-in as early as 24 hours prior to departure and download your boarding pass.
* Access onboard magazines and preview inflight entertainment, all from the app.
* Biometric sign-in to ensure secure and convenient access to your bookings, past trips and Royal Orchid Plus membership information.
* Help and assistance whenever you need it, through our dedicated customer service features and virtual assistant.


Welcome onboard and experience the Royal Orchid Service

What’s New

Version 8.4

* Refreshing new design.
* Biometric login, Royal Orchid Plus profile view.
* Real-time notifications and Detailed Trip view.
* Add your boarding pass or Royal Orchid Plus membership card to Google Wallet.
* Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go.
* Single sign on enabled for our ROP user.
* Bug Fixes

Ratings and Reviews

3.1 out of 5
92 Ratings

92 Ratings

Ray1999DT ,

Cannot sign in

I have my member number and PIN but the app asks for member number and password. Is PIN and password the same?
Anyway like some other comments I have read I also cannot sign in to the app even though I can sign in on the website.
Please explain why this problem is happening?
Thanks

GYoshi99 ,

ROP is a mess

The app has certainly improved from the previous, but there are still horrible web wrappers in a few places. Most notably the whole Royal Orchid Plus (ROP) account experience. This area is in serious need of attention, because you are taken to the website, and then login on a form that is completely misaligned, there are two menu buttons, and it generally is a terrible user journey.

I also look forward to the day Thai introduces e-tickets/e-boarding passes that you can save in you device “Wallet”. This has become a very popular feature for me with other airliners because it really simplifies the airport and ticketing experience. This is a much bigger investment to make it happen but please work towards this!

Jobsagoodun ,

So much better...

The OLD app was terrible, and you're lucky if you never had to use it. Nearly impossible to book a flight, and many customers will have gone to other airlines.

This new app is far better. Thai Airways have actually spent some money on their future, instead of giving their passengers a good reason to go elsewhere.

I like Thai Airways. I even have one of their umbrellas 🌂. A must-have item. But booking a Thai flight used to be a nightmare. This app has changed all that, at last. Now it's a pleasure to buy a ticket. Though it's still too expensive.

4 Stars for now, but only because the app doesn't retain my Orchid login, and the prices are too high.

App Privacy

The developer, Thai Airways International, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like

Thai Lion Air
Travel
Nok Airlines
Travel
MuvMi
Travel
VietJet Air
Travel
12Go Train Bus Ferry Flight
Travel
SAWASDEE by AOT
Travel