Trading 212 17+

*FIXED*It’s a good app however it has ALOT of bugs that need fixing

The problem has been fixed, app no longer freezes when I open certain pies in my account, emailed T212 Mid December, and the problem was fixed within the first week of the new which is greatly appreciated, now I can go back to investing

I used the app to trade and invest on my old phone(Samsung galaxy S10+) and it worked fine no problems it was smooth, recently upgraded to the iPhone 12 pro, however I can’t use the app properly/ if at all, as the app keeps freezing and crashing when I open certain pies in my trading investing account, I can’t open or edit them cause it’ll just freeze, major bug problem that’s need to fixed ASAP as the app is unusable if not. Tried uninstalling it etc didn’t work and I can’t edit or change/adjust them online as that function is not available yet online you can only invest through the app unfortunately. Don’t know if anyone else is having the same problem. Help is needed so I can start investing again. The app is really great easy to use and fantastic all round when it does work.

Developer Response ,

Thank you for the review. We're delighted to hear that your case has been resolved! Regardless, our whole team is always there to help, so if you ever need anything else, we remain at your disposal.

Lookking good BUT Cant use with real money

Since my friend show me the app i was so excited to use with real money, so when the day has come i tried to set up my real account and that point was when the nightmare get started! They asked my proof of ID which i uploaded, got back a message the address was not readable, then provided the new document (yesterday i resent my bank statement and an electricity bill still no answer) however a lot of people never had this issue (nobody asked any personal ID verification from them). Now i waiting for 2 weeks now (the app says 2 MINUTES) cant contact with a real customer care advisor just getting back the same automatic message which is very frustrating. I dont know why the program picked me but i start to feel some people are threaten differently than other and this is discrimination! I really hope this comment will reach the right person and my situation will turn over to positive soon!

Edit: How the application decide who is need proof of ID even before i put relevant indormation? How come for some reason some people dont even heard of proof of ID validation through the registration but some people need it from the first second? My friend just registrated without the proof of ID. How can u describe that? I contacted with Trafing 212 several times even sent my documents but still waiting. Hope soon this nightmare ends or i definitely choose a different app!

Developer Response ,

As a licensed broker, we are obligated to request specific proofs before verifying a trading account. Some of our clients' accounts are automatically verified if the filled information upon signing-up is meeting the criteria. Nevertheless, don't hesitate to reach us at feedback@trading212.com and we will clarify any doubts you may have.

App has gone downhill over the last few years

Sadly what started as a great little app has now become a total mess following a shift to Tradinview for charts. Indicators that were once useful such as Polynomial regression Channels are now missing and the last few revisions of the app dont even offer a full screen view of the chart meaning you end up with a small windowed view on an iPad that’s too small to be useful. The tools are now limited as TV have their own agenda and would rather you move over to their own platform and pay a subscription than trade on here. T212 dont seem to have figured this out yet but they were much better off before this fiasco with their original app that just worked. You still cant go back more than a short time on most timelines again limiting your charting ability. What was limiting on the old app is still present and the things that actually worked have been replaced by TradingView. CS dont care when you raise these complaints and the forum has so many bots that give fake positive reviews of every change that you cant be heard. Either they dont care or its doing what they wanted, id have liked a switch to classic view option but that was never going to happen. Next stop for them is to ruin the web site with TV then I’m cashing out and off. Never had issues with the company just issues with the ever declining app.