Translink mLink 4+

The old mLink app had its problems, but at least it worked. This new app has nothing BUT issues, and decides to close itself when you try to do anything with it. After finally managing to get logged in, my only option to buy a ticket is to gift it to someone else, and when I try to access my ticket wallet, the app crashes.

I’ve uninstalled and redownloaded the app twice now and it hasn’t done a thing to help me actually solve the problem. After reading other reviews of this dreadful app, I can see other people are having identical issues and nothing is being down to resolve it. What a waste of time.

I use the app every single day and since this new app has come about (for god only knows why) there has only been issues. Currently I cannot use this app at all, it either tells me I'm signed in but shows as if i am not so I cannot purchase a ticket, completely crashes when i try to see my ticket and/or refuses to open even after troubleshooting, uninstalling and reinstalling and changing my password.

It is so useless and ridiculous how unreliable it is, I've gone back to using the old app as thank god it still works (for now).

I buy ticket for my child the new app signs you out then when you try to sign in tells you sign in user already signed in. Daughter was asked to show her ticket and she couldn’t get signed back in to the app - being a teenager Translink staff always suspect they don’t have tickets so this is a problem - she had to delete app and re download, I had a similar problem tells me user is already signed in tried to get a forgot password sent to email it never arrived. The old app worked fine this up grade is awful.