TfE M-Tickets 4+

This app was working fine until you made recent changes and now when you log on it returns your screen to black. You then reload and cant access as it doesn’t connect to WiFi or 4g. So whilst sitting on bus I can’t access my tickets so I’m asked to leave the bus. It is beyond belief that you haven’t fixed this and it is a disgrace that you have this contract in the first place when such errors occur and are not rectified. Utterly appalling and you wonder why people take their car.

Unfortunately this App has now died on my iphone 7 - it immediately crashes whenever I try to open it. Earlier this week it started failing and would complain of lack of network connection when the network was fine, meaning I could neither share nor purchase new tickets. Restarting my phone made no difference to its behaviour. I have at least £10 worth of tickets tied up in this broken app which I can no longer use. Until they fully resolve all their recent issues I cannot recommend this app at all.
Initially this app was okay and worked well in the sense you don’t have to keep a pocketful of change handy and I can buy tickets for my son. However I also missed a bus once because they app suddenly dropped me into the login page just as I was about to board and I could not recover my password quickly enough, so please beware. It’s a good concept but currently poorly implemented and operationalised.

Recently downloaded the app, as I didn’t have time to top up my Ridacard before heading to work. After spending the minimum amount on single tickets, my journeys to work have been fine. HOWEVER, I am currently on nightshifts and today and yesterday I had the issue where the app crashes before I can activate my ticket for my bus home. Receiving the error message about not having a stable mobile connection when I know I have data and full coverage is a joke. Also tried connecting to the bus WiFi but still got the same error. Luckily enough the drivers have been nice enough to let me on but considering the amount you expect users to pay if it maybe temporary is a joke. The app really does need looked at as it should be able to work even without a connection if tickets have been paid for already....