TrustedHousesitters 4+

Pet sitters and house sitting

TrustedHousesitters Ltd

Designed for iPhone

    • 4.7 • 1.9K Ratings
    • Free

iPhone Screenshots

Description

Vacation pet sitting, with love
Find a free verified and reviewed pet sitter from our pet-loving community, or stay free in pet owners' homes worldwide.

TrustedHousesitters is a global community of pet lovers on a mission to deliver pet care based on trust, not money. We’ve connected thousands of pet owners with verified and reviewed sitters, all through their mutual love of animals. Which means when it comes to pet sitting, we’ve got it covered!

Why do members love TrustedHousesitters?
Pet owners can finally travel with true peace of mind knowing their pets are safe and happy at home whenever they’re away, without the need for expensive and disruptive kennels. While sitters can enjoy unlimited worldwide house sits, receiving a warm, fuzzy welcome wherever they go.

"Finding TrustedHousesitters has been life-changing! I feel like a weight has been lifted. I just wish I'd known about it sooner!" — Tina, TrustedHousesitters member

With members in over 130 countries and more 5-star Trustpilot reviews than any other house and pet sitting platform, TrustedHousesitters is the largest, most trusted pet care community of its kind.

Key app features (free account)
Browse through thousands of verified and reviewed pet sitters. Explore their profiles, pictures, and read references and reviews from pet owners just like you.
Explore thousands of worldwide house sitting opportunities caring for adorable pets in locations you’ll love.
Save searches and get alerts when exciting new house sits become available.

Key app features (with a membership)
Pet owners:
Unlimited pet & home care from verified and reviewed sitters you can trust, at no extra cost.
Receive and review pet sitter applications, and communicate with them via our safe and secure in-app messaging.
Extra peace of mind with a money-back guarantee and sit cancellation insurance.
Free 24/7 phone, chat or video calls with vets, available for you and your sitter whilst on a sit.
Help and support from our award-winning Membership Services team.

Pet sitters:
Apply for unlimited house and pet sitting opportunities in over 130 countries worldwide.
Free sitter verifications and ID checks.
Extra peace of mind with our accident & third party liability protection and sit cancellation insurance.
Free 24/7 phone, chat or video calls with vets when pet sitting.
Help and support from our award-winning Membership Services team.

Download the award-winning app today and enjoy exclusive app-only features including extra search filters, alerts and more.

To learn more about TrustedHousesitters, please visit www.trustedhousesitters.com

*Winner of the Most Effective B2C App in the Effective Mobile Marketing Awards 2018

What’s New

Version 2.15.4

We release changes to the TrustedHousesitters app as often as possible, to help keep the experience smooth and reliable for our users. Some of the improvements in this update are:

We've made it easier to upgrade your membership in the app, just visit the 'Me' tab! And we've fixed some things behind the scenes to keep the app stable and secure.

Love using the app? Leave us a rating - every piece of feedback helps us improve the app experience.

Ratings and Reviews

4.7 out of 5
1.9K Ratings

1.9K Ratings

markandkate ,

Cute dogs and very comfortable home

Chico and Dorita were very cute and affectionate. although Chico could be a bit naughty he was so cheeky and friendly it was hard to be cross.

They were easy to look after needing feeding only twice a day. They had two walks each day and all they wanted to do then was sleep and cuddle.

The house was very comfortable and well equipped and a short, albeit up hill walk on the way back, from restaurants, supermarkets and the beach.

As hosts they provided us with a wealth of advice and information on the area even including discount vouchers and bus timetables.

We were made to feel very welcome and
Beverley cooked us dinner on our first evening with them.

We found them warm and generous hosts. Sadly we were unable to help with the other dates when they needed a sitter.

We thoroughly enjoyed our time there and would happily recommend this house sit

Dorothy1111111 ,

Hate it, waste of money and they won’t give you a refund

Complete waste of money. I paid for the app as there was no free trial, couldn’t find any suitable person to look after our pets whilst we were on our honeymoon, people who looked suitable never replied so ended up sending our puppy to a kennel after paying £90 to have a fancy but useless app on my phone. I asked for a refund within a couple of days of downloading the app and was told that they won’t issue a refund. The only people who applied to our ads were people I wouldn’t want in my home or anywhere near my pets. I tried my best to be open minded after they told me that I cannot have a refund as money is tight so eventually accepted an application but decided to not go ahead with the sit within 24 hours of accepting the app. Your house is your home, where you feel safe, where your pets feel safe. Don’t let the reviews fool you and let some stranger into your home as you are away as you won’t have a minute rest. loved the idea of the app and really did try to be open minded but ended up losing £90. I am also very disappointed that they don’t issue refund even hours after downloading the app. I would not recommend anyone downloading this. Put your money towards a decent kennel where you know your pet is safe.

Developer Response ,

Hi Dorothy,

Thank you for your review and your comments, I'm pleased to hear that you do love the idea of the app.

We do have policies and processes in place regarding refunds, and I'm sorry to hear that you were not satisfied with these. They are available to you before joining up, and we would have been happy to speak with you and help with your understanding of these before joining up.

I'm sorry to hear that you didn't get applications from people that you were uncomfortable with, we have lots of great members and we would have been happy to help get applications from people that you were more happy with sitting for you.

If you would like to discuss this further, please do get in touch with our Membership Services Team who are the best people to help you with any issues that you may have in relation applications, or even with how to use the app.

#TeamTrusted

KatieSuavEco ,

For price please improve many things

For the price the app needs lots of improvements. Messaging is a mess. Searches can be saved but then can’t filter out sits now gone, or just update dates. Need to be able to search favourites (hearted) by dates and/or area.
Would also like to restrict number of animals (preferably of a type; eg I don’t mind one group of 10 chickens but I’ll never take on 3+ dogs). Also to search sits that don’t already have more than 3 applicants;- it’s annoying and time consuming to only find this out 4-5 clicks later; wasteful.
Given how much we pay for this annually this app is quite frustrating and needs a lot of improvement. I’d have no problem if you find improvement by ads from Ethical & Eco animal care sites and product providers.
A lot more explanation about the insurance would be helpful please.

Developer Response ,

Hi Katie,

Thank you for your review and comments.

Within a saved search, any listing that no longer has dates, should no longer appear within the search. If they are, then we'd be keen to look into why this has happened.

We are currently looking at adding more filters to the search, as this is a great idea, and example of something that we'd like to be doing on the platform.

We're always looking to improve the app, so we would welcome a conversation with you about things that you'd like to see. We'd also be more than happy to provide you with some more information about the Insurance Backed Guarantee as well.

If you contact the Membership Services Team (https://support.trustedhousesitters.com/hc/en-gb) they'll be more than happy to speak with you and provide any answers for you.

I look forward to hearing from you

#TeamTrusted

App Privacy

The developer, TrustedHousesitters Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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