Violet - Digital Support 4+
Designed for iPad
Meet Violet 2 – The Digital Support App
Violet is a revolutionary Digital Support app designed for you and your custom AV installer.
Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more.
PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to email@example.com.
Violet’s Digital Support features include:
Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever
Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network
Network Security: detect and block potential intruders from accessing your network
Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home
Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap
Network diagnostics: see how fast your internet connection is performing
• Bug fixes
Ratings and Reviews
Violet v1 users DON'T upgrade
This version (v2) has a radically different emphasis when compared to the previous version. If you are a Violet 1 user then I would caution against upgrading.
The home dashboard gives much less information visible at a glance (no connectivity/bandwidth chart showing performance over time) no summary stats on bandwidth -you can only run one-off bandwidth / connectivity tests in the tools section.
Much more emphasis on end user control rather than overall network visibility. The setup process requires you to create 'user profiles' and assign devices to them.
If you're principally interested in managing end user personal devices, go for it - although there is one other big gotcha warning if you want to use the end user device blocking feature; Blocking is only available if you have a Domotz or Domotz Pro monitoring box on premise. If you rely on one of the NAS based agents for Synology or QNAP, this feature isn't available either.
If you're expecting an improved Violet 1 with new features, then be extremely cautious. Too many useful features are now missing.
Dealers should be aware that enabling Violet for a customer now costs money (uses additional 0.5 credits/month) over and above the credits used for enabling the reporting agent.
Generally a backwards step for the Domotz community.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Domotz Ltd
- 26.6 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2021 Domotz Inc