A must-have app for all Virgin TV customers
The Virgin TV Control app means you can control your TiVo or Virgin TV V6 box from anywhere in the world, wherever you have an internet connection with WiFi, 3G or 4G.
The Best Bits
As a Virgin TV customer, this app lets you:
• Manage your recordings – set up a Series Link+ from anywhere in the world when you’re connected to the internet
• Control your TV – if your TiVo box is connected to the same home network as your device you can turn your mobile or tablet into a handy remote control
• Speed up the way you search and browse – search using your device’s QWERTY keypad instead of the remote
• If you have a Virgin TV V6 box powered by TiVo you can stream selected recordings to your device
• The app connects directly to your TiVo or Virgin TV V6 box so that you can see if there is a recording clash or storage space is low
What you need
• Be a Virgin TV customer
• An iPhone, iPod touch or iPad, running iOS 8 or later, with WiFi, 3G or 4G internet access
• Your My Virgin Media username and password
For security reasons, and to protect the rights of our content partners, the Virgin TV Control app cannot be used on jailbroken devices, where unauthorised modifications have been made to the operating system.
If you’re having any issues or have further questions you can find help in the following places.
Want to know more about how the app works? Take a look at virginmedia.com/helptvonthego for loads of handy info.
You can get help in the app by selecting Help in the main menu.
Need something more? Chat to the experts on our forums at virginmedia.com/community.
Copyright ©2019 TiVo Inc. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide.
We have fixed an issue which has reduced the time it takes the app to open and connect with your TV box
Ratings and Reviews
Really useful ...too good to miss!
I use this all the time, especially when travelling away from home. Once set up (take your time and do it properly) it is really easy to remotely record, delete and set up “series links” but be patient with whatever internet connection you might have. Also useful for setting up stuff whilst my wife is watching one of her recordings without disturbing the program.
Waste of time
It does allow you to see what’s currently being shown on tv. Like a TV guide. And it does allow you to see what you have recorded(one star well done for hitting some of your design brief). But it doesn’t let you watch anything you have recorded unless you’re at home on your home network. Which kind of defeats the point. If you have the audacity to leave your home and attempt to watch a recorded programme you will be met by the error message telling you that you should’ve set up streaming whilst you were on your home network. Coincidentally it doesn’t matter how many times you set up streaming on your home network, using the account that your logged in to, at the point you wish to watch something it will forget the fact that you’ve now done this merry dance over a dozen times and decline you any entertainment. It is essentially the same as taking a thermos full of boiling water from your kettle at home. But when you try to make a cup of tea you find the water is cold and you can only heat it up again using your own kettle at home. Mind numbingly infuriating.
Can’t set series link remotely all of a sudden....
I just tried (using this app as I’ve done many time before) to set up a series link whilst we’re away from home (trying both a wifi and phone data connection) and an error message tells me that this cant be done as our V6 box is either switched off or in Eco Mode. Now, call me a bit thick but isn’t this a very likely and usual scenario when you’d want to use this app ? We are very focussed on not leaving any equipment in even standby mode when we’re in the house, never mind away, so to have an app that tells you is designed to allow us to set up recordings whilst you’re out but only lets you do it if the V6 box is switched on seems to miss the point somewhat ? Is it that just me ? To add insult to injury, it doesn’t appear possible to switch on the box remotely (to set the recording) and then off again (once you’ve finished doing your recording set up). So, all in all, seems like a complete waste of time to have an app like this until the issue is sorted.....very frustrating :-((
Up to six family members will be able to use this app with Family Sharing enabled.