Having used the app for some time I’d say it was a serviceable solution with opportunities to improve. The latest release is a big disappointment and a backward step for useability. It’s no quicker than before but now the interface has been made really clunky. Used to be able to delete with a swipe but now it takes several clicks.The remote used to look like the physical remote and reside on the main page but now takes several clicks to bring up a generic virtual remote.Playing recorded content used to offer the options of which output device but now starts on mobile by default and then you have to divert to TV if that was your preference.

It does allow you to see what’s currently being shown on tv. Like a TV guide. And it does allow you to see what you have recorded(one star well done for hitting some of your design brief). But it doesn’t let you watch anything you have recorded unless you’re at home on your home network. Which kind of defeats the point. If you have the audacity to leave your home and attempt to watch a recorded programme you will be met by the error message telling you that you should’ve set up streaming whilst you were on your home network. Coincidentally it doesn’t matter how many times you set up streaming on your home network, using the account that your logged in to, at the point you wish to watch something it will forget the fact that you’ve now done this merry dance over a dozen times and decline you any entertainment. It is essentially the same as taking a thermos full of boiling water from your kettle at home. But when you try to make a cup of tea you find the water is cold and you can only heat it up again using your own kettle at home. Mind numbingly infuriating.

Since the recent updates I am able to check what is recording and set up recordings if I’m away from home and have forgotten to record something. I have added several favourite actors to my wish list and it now automatically records anything that they appear in. Once a series link is created it automatically records any new series without having to be asked to again. Previously you couldn’t watch anything away from home, but now you can download shows from your recordings and watch them wherever you are. If you are home you can watch anything you’ve recorded away from the main box on any of your devices. Works perfectly for me and is a real good addition to the already good service that Virgin offer. Well done they finally got there.

I just tried (using this app as I’ve done many time before) to set up a series link whilst we’re away from home (trying both a wifi and phone data connection) and an error message tells me that this cant be done as our V6 box is either switched off or in Eco Mode. Now, call me a bit thick but isn’t this a very likely and usual scenario when you’d want to use this app ? We are very focussed on not leaving any equipment in even standby mode when we’re in the house, never mind away, so to have an app that tells you is designed to allow us to set up recordings whilst you’re out but only lets you do it if the V6 box is switched on seems to miss the point somewhat ? Is it that just me ? To add insult to injury, it doesn’t appear possible to switch on the box remotely (to set the recording) and then off again (once you’ve finished doing your recording set up). So, all in all, seems like a complete waste of time to have an app like this until the issue is sorted.....very frustrating :-((