Our app makes shopping with us easier and more convenient, whether you’re at home, in store or on the move.
New to Waitrose & Partners online?
No problem. Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app.
Already shop online with Waitrose & Partners?
Sign in using your waitrose.com details and you're good to go. With the app, you can book a delivery or Click & Collect slot, view existing orders, amend orders and search for products with ease.
On the move?
Start a shop in our app, and complete it at waitrose.com ‒ or vice versa. Your Trolley contents and account details will automatically sync.
Are you a myWaitrose member?
Leave your physical myWaitrose card at home and still benefit from the same great offers. Scan the digital card in the app at checkout or use it to unlock Quick Check handsets. You can also now add your myWaitrose card to your Apple Wallet.
Click & Collect now on the app
Why wait in? Pop to your local Waitrose & Partners store and collect your order – free of charge.
Waitrose Entertaining now on the app
If you’re feeding a crowd or planning a special celebration, our made to order range will make stress-free celebrations simple yet stylish.
Easily find the items you regularly buy online and in-store. Any items you’ve previously bought online will be automatically added into your Favourites, and items you buy in-store using your myWaitrose card will also be listed. To add more items into your Favourites simply tap on the heart icons.
In a Waitrose & Partners store and see something you like?
Use the app to find out more about it, view nutritional information, and read reviews to see how other customers rate its quality and value. Don’t want to buy it there and then? Add it to your Trolley in our app ready for your next delivery or collection.
Place your order and use Touch ID and Face ID to securely authenticate at checkout.
Home screen quick actions
Speedily access your most used features (such as search, trolley and offers) directly from your device home screen – simply press and hold the app icon.
You can use the app on your iPad to complete a full shopping journey in landscape view.
Add upcoming orders to your calendar
After check out simply add your delivery or collection slot time to your phone’s calendar so you’ll never forget the date of your next order.
You may notice some features you use when shopping online at waitrose.com are not yet on the app (such as multi search and lists). We are working hard to bring these and more to the app. Watch this space…
To help us improve our app, we would really appreciate your feedback. We’ve added a place for you to send us comments on the home screen, so if you think something doesn’t work as well as it could, or have any other suggestions, please tell us what you think.
Visit www.waitrose.com for more information.
- Thank you for your feedback, we've been listening to your requests and have added a list of suggested branches for your click and collect orders
- We've updated the user interface on the Orders Detail page
- You can now see a breakdown of your estimated trolley total
- We have also added the usual bug fixes and visual improvements, which we hope will improve your overall shopping experience
Ratings and Reviews
I have always used Waitrose as a shopper that attends the store, but due to this pandemic I have used the click and collect option which I have been more than impressed by, I have also secured a home delivery slot, I found this to be exceptionally easy, quick and very convenient.
My driver was called Harry, he was very courteous, had great manners and very helpful indeed, including informing me of a return service for John Lewis parcels.
I have found the app exceptionally easy to use and also appreciate the favourite link making it super quick to.
I would like to thank all members of staff that have contributed to my orders making this a very smooth and easy transaction indeed
Review as requested, alas disappointed
Hard to get a slot, first on in weeks, however Tesco delivery each week - we shop at Waitrose Sudbury, we are currently housebound both my husband and myself and am disappointed that our normal shop could not service us in our time of need. My husband has been house bound for a year and a half and is attended by the District Nurses - - I have a hand infection and can’t drive as well as being in hospital for a week with this problem , yet until now we have not had that much of a service from our prime shop. In the early days we tried to phone and advise our position but your phones just gave out a recorded message before hanging up - not what we expect from Waitrose - very disappointing. Let’s hope you improve by the time I can drive again, a loyal customer badly let down by the shore she uses most.
Mrs Gillian Gaunt
I always feel a sense of excitement when I enter the Hitchin Waitrose store. Fist of all, I look at the beautiful flowers. I usually buy white and green to match my tablecloth in the conservatory or reds and oranges to Match my sitting room.
Having read up on some seasonal recipes in magazines, I have a list of ingredients that I need.
I always buy some fifty/fifty crab, avocados, olives stuffed with anchovies and your delicious Bouillbase soup.
Everyone has their favourites and I think I am a ‘fishy person.
In fact, my favourite fish is Turbot but, unfortunately, it is expensive...
My daughter lives in New Zealand and her husband farms Venison so it was great to see that you sell it. They always marinate the cervenna,tender breast, on the barbie with, of course, a delicious Pinot Noir from Martinborough...
Cronuts from the Clareville Bakery Was the most delicious cake I enjoyed on my last visit to NZ. A finger sized doughnut, filled with vanilla bean cream, just small enough not to be too self-indulgent, but absolutely delicious...
Still Looking for frozen, peeled Butternut Squash as it’s so difficult to peel. You probably have it but haven’t found it yet...
I was so disappointed when the old Stevenage store closed but It’s not far to drive to Hitchin and what a lovely town it is!
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Waitrose Ltd
- 108 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2020 Waitrose Ltd
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Up to six family members will be able to use this app with Family Sharing enabled.