Waitrose & Partners 12+
Simple. Delicious. Delivered.
Our app makes shopping with us easier and more convenient, whether you’re at home, in store or on the move.
New to Waitrose & Partners online?
Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app.
Already shop online with Waitrose & Partners?
Sign in using your waitrose.com details and you're good to go. With the app, you can book a delivery or Click & Collect slot, view existing orders, amend orders and search for products with ease.
On the move?
Start a shop in our app, and complete it at waitrose.com ‒ or vice versa. Your Trolley contents and account details will automatically sync.
Are you a myWaitrose member?
Leave your physical myWaitrose card at home and still benefit from the same great offers. Scan the digital card in the app at checkout or use it for ScanPayGo. You can also now add your myWaitrose card to your Apple Wallet.
Scan and pay in store using your mobile phone with ScanPayGo
Available in the Waitrose app, ScanPayGo allows you to scan product barcodes, see a running total, pack your bags as you go and check out fast. And to make shopping even simpler you can write your shopping list from the app home screen before you arrive in store. You will need to register for a waitrose.com account and myWaitrose card to use ScanPayGo.
Click & Collect now on the app
Why wait in? Pop to your local Waitrose & Partners store and collect your order – free of charge.
Waitrose Entertaining now on the app
If you’re feeding a crowd or planning a special celebration, our made to order range will make stress-free celebrations simple yet stylish.
Easily find the items you regularly buy online and in-store. Any items you’ve previously bought online will be automatically added into your Favourites, and items you buy in-store using your myWaitrose card will also be listed. To add more items into your Favourites simply tap on the heart icons.
Speedily access your most used features (such as slot booking, search, trolley and offers) directly from your device home screen – simply press and hold the app icon.
You can use the app on your iPad to complete a full shopping journey in landscape view.
Add upcoming orders to your calendar
After check out simply add your delivery or collection slot time to your phone’s calendar so you’ll never forget the date of your next order.
To help us improve our app, we would really appreciate your feedback. We’ve added a place for you to send us comments on the home screen, so if you think something doesn’t work as well as it could, or have any other suggestions, please tell us what you think.
Visit www.waitrose.com for more information.
Following your feedback, in ScanPayGo we have now added the option to keep your scanner open between scans.
We’ve also fixed some other bugs, made some visual refinements and ongoing improvements to accessibility to enhance your overall shopping experience.
Ratings and Reviews
CONVENIENT, BUT NOT THE EASIEST OF APPS
It's great to be able to use an app to do my shopping at Waitrose (I love Waitrose). I have rated this app with 4 stars, as the app somehow seems difficult and cumbersome; I find myself confused much of the time, having to frequently backclick in order to find my feet and navigate. For example, the search bar is not present on all pages, so you have to backclick in order to find it again.
I propose that certain options (such as searchbar and shopping cart) should remain at the top of each and every page, so they can be easily accessed at all times.
The Homepage has a load of images representing shopping categories, but most people don't shop by category.
Also, one normally finds one's shopping cart at the top right of the page, but on this app, it's along the bottom bar. Similarly, "Checkout" seems like it ought to be at the top right, too, and accessible on all pages.
Habbits and routines make life easier, so when an app does something out of the ordinary, one finds oneself a little confused and disorientated.
Review as requested, alas disappointed
Hard to get a slot, first on in weeks, however Tesco delivery each week - we shop at Waitrose Sudbury, we are currently housebound both my husband and myself and am disappointed that our normal shop could not service us in our time of need. My husband has been house bound for a year and a half and is attended by the District Nurses - - I have a hand infection and can’t drive as well as being in hospital for a week with this problem , yet until now we have not had that much of a service from our prime shop. In the early days we tried to phone and advise our position but your phones just gave out a recorded message before hanging up - not what we expect from Waitrose - very disappointing. Let’s hope you improve by the time I can drive again, a loyal customer badly let down by the shore she uses most.
Useful, but could be so much better.
I’ve been using the Waitrose App (in its various versions) for several years now, but only now am I writing a review of it; why, I hear you ask.
Whilst the move from paper vouchers may have been a cost saving exercise, the App fails miserably in at least 2 areas.
1. Once coupons have been selected, there is no ability to remove these to select another, which is useful if the store have no stock of the item selected.
2. This has been a problem as long as I can remember, is connectivity. Whilst sitting in store, the App refuses to connect to its server over 4G or 5G (despite mobile data being on), where other Apps on the same device connect without problems. This may be a way of forcing you to use the BT-supplied wifi in store, however, the T&C’s of this (including, but not limited to) require you to allow BT access to all your contacts, location, etc, even when not using the App; why? In these days of online privacy and identity theft, no way.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Waitrose Ltd
- 83.2 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2020 Waitrose Ltd
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