Webex Meetings 4+

Having researched the differences between the various systems we plumped for WebEx for its security, but were expecting to have to accept giving up some visual quality for this increased security. We run confidential panels and meetings regarding assessing and approving Fostering families and then discussing the extremely vulnerable Chidlren placed with them and their challenging backgrounds. Security is an absolute paramount consideration as we are discussing probably the most delicate of all subjects.
When we connected Webex all up, people had dowloaded the app and used headphones and checked the security of their environment, we were all quite impressed with the quality and simplicity of use. We have found it easier to use than Zoom which we still use for non-secure conversations (e.g. with family) as some folks are still more familiar with them.
No, overall, we have been pleasently surprised at the quality and ease of use - in fact a member of staff has found that zoom wouldn’t allow her microphone to work and she had terrible problems setting up the rest of it, but she just logged in to Webex and ‘zoom’ off she went with it!
So ‘well done’ CISCO, job done!

So I am a student who has to do many online lectures each day and WebEx is my universities platform of choice. I think its very useful and performs very well on my iPad Pro. My biggest issue with it is that when opening the chat box, it is not movable around the screen meaning that i constantly find myself having to close the chat box to remind myself of something shown on a slide when typing long messages. and having to click multiple times to get back there is becoming tedious. I feel like there should be a left or right hand tool bar dedicated to the chat options, which when clicked on opens a movable dialogue box, or even better one that can be minimised. I imagine this is possible and think it would be a great update to roll out.

Obviously given the situation (currently working from home during the UK’s COVID-19 lockdown) this is a critical application for me and my colleagues to get things done using our companies’ virtual/remote communication platform of choice. The problem is that on my device (iPhone XS Max up to date using iOS 13.4.1) every time I log-in to WebEx, I get an error regarding recordings and then when I try to open or join a meeting, it doesn’t connect. I have to delete the app, re-install it, re-login using my companies details and then it’ll connect. If I use it for the rest of the day, it’ll work fine with all my calls and meetings. Try and use it the following day and so have to go through the delete and re-install process. I do app updates and software updates promptly but this app is truly terrible.

This has been going on for over 6 months but it’s only getting to the point of being a useless application now in this lockdown period. So, I’m having to revert to Webex on my laptop (which is perfect every time) but slightly inconvenient because I have to be attached to my laptop constantly to both see and speak to my colleagues.