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Description

Request a chauffeur-driven, class-leading car on-demand or in advance for yourself or on behalf of others.

"...a bespoke five star service for when Uber just won't cut it." British GQ
“Wheely - a personalised chauffeur service that's more inconspicuous than a cab (definite cool points) and way less gauche than a limo, but just as luxurious.” ELLE UK
“I tried Uber’s luxurious London competitor Wheely, and it made me think it's possible for money to buy happiness”. Business Insider UK

CLASS-LEADING VEHICLES
Settle back and relax in the quiet comfort of a discreetly coloured, impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old.

PROFESSIONAL CHAUFFEURS
All Wheely chauffeurs are highly experienced and rigorously tested on local geography and driver etiquette. Trust them to get you there effortlessly and in class-leading comfort.

PERSONALISED JOURNEYS
Every journey is tailored to your tastes: music, temperature, route… your chauffeur will be happy to comply. You can even stream your favourite music from your phone.

ON-DEMAND OR IN ADVANCE
Wheely represents the next level of on-demand transportation. Download the app to request a car for immediate pick up, or schedule your journey in advance.

BOOK FOR OTHERS
The app allows you to request a chauffeur for yourself or on behalf of other passengers.

RELIABLE AIRPORT TRANSFERS
Fixed fares to and from local airports, with a ‘Meet & Greet’ service with name-boards for arrivals. Business class now extends all the way to your final destination.

24/7 SUPPORT
Our Support Team is always on hand to offer any help you need in-app or on the phone.

THREE SERVICE LEVELS
Business is our standard service that is anything but standard. First offers even higher levels of comfort. XL is ideal when you need space for more passengers, luggage, or both.

APPEARANCES MATTER
All chauffeurs take as much pride in their appearance as in their vehicles. For them, there is no such thing as a passenger running late: waiting as long as required is simply part of the job.

BUSINESS ACCOUNTS
Meeting a client at the airport, taking staff to a meeting, transporting delegates to an event… Wheely is reliable, flexible, and efficient, eliminating the time wasted on expense claims.

Wheely currently operates in London, Moscow and Paris.

What’s New

Version 8.19.10

You can now contact your chauffeur by in-app chat. Alternatively, you can also call your chauffeur knowing that your number will also be hidden to protect your privacy. We've also made it far easier to book transfers from the airport: just enter your flight number and departure date and we'll do the rest, with automatic flight tracking ensuring your chauffeur will always meet you on time.

Ratings and Reviews

4.9 out of 5
5.1K Ratings

5.1K Ratings

groenroos ,

Sleek and Superb!

I’ve used Wheely a few times now, and I’ve been impressed every single time! Brand new Mercedeses only, drivers come into buildings to walk you to the car and carry your stuff, and full service provided from start to finish. Their chat support is a lot more responsive than with alternative apps, with a response as fast as I would expect my friends to respond. It’s naturally a bit pricier, so it might not be the natural choice for every single trip, but any special or important journey, I’d trust Wheely and their chauffeurs to be punctual and impeccable far more than I’d trust other ride hailing apps and their hit-and-miss drivers.

Heath London ,

Best by a country mile - No Comparison

Worth every penny. You get more than what you pay for - a proper driver in a proper car that picks you up and takes you to your destination without getting lost!

Will never use Uber or Addison Lee again - even if they have an S Class available (which is rare) the driver won’t have a clue what they are doing! And Uber charges you crazy money for hideous service as of late.

Wheely is the best BY FAR! Great job guys!!

Mike (frequent traveller) ,

Do not use their service becoz it’s TERRIBLE

The app is not user friendly at all, you can only have an online chat with the customer service and they are not responsive.

They charge money whenever and however they want. I booked a trip for my family from Heathrow airport and provided the flight details. During the summer time, it usually takes a very long time to get through the immigration control. Guess what? The driver cancelled the trip and charged me for nearly the whole trip. Then, spoke to the customer service, took a while to get response and no number for you to call. At the end, booked another trip again (what a big mistake!) they did not provide refund to the earlier trip and now send me a message to pre-authorise £160 on my account!

I have been using different airport taxi service, they will also wait for the passenger as long as you provide all the valid details. This is certainly the worst service I have ever had.

I have uninstalled the app now and the service is not worth using again!!

Developer Response ,

Dear Mike. Firstly, I am very sorry to hear about your experience. As you were being delayed our support team tried to contact you but were unable to reach you. Consequently the driver was let go after waiting for more than an hour. We are also investigating the second request in more detail to ensure this does not happen again. We fully understand the disappointing experience and have refunded fees for both of your journeys. Best wishes, Anna

Information

Provider
Wheely Technologies Ltd.
Size
124.6 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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