In short, this 'app' enables you (the consignee) to manage, and track, parcels which are due to be delivered to you by the XDP freight logistics network.
You are able to:
- View/change your delivery date
- View/update delivery delivery instructions
- Track progress of your parcel(s)
- View proof of delivery, upon delivery of your item
Improved user interface, making common tasks more intuitive
User registration is no longer essential (unless trying to update delivery date/information)
Help topics, including video examples
Integrated LiveChat support
Support direct links (e.g. consignment tracking links)
Ratings and Reviews
Avoid this company & this App
I don’t normally write reviews, but in this case I feel compelled to let others know what a useless app and delivery service this is. The updates on the app are of no use whatsoever, as all you want to know as a customer is what day will this arrive so I can be there to receive it. Aldi said it would be By Tuesday, so my parents kindly sat at my house for 2 days, nothing arrived. All the app says is at depot, etc? Nothing Wednesday. Got an update Thursday morning saying it would arrive between 3:53 - 5:53pm. My parents sat there until 7pm nothing arrived. I could not track the driver either on the app, no one available to ask via the on line chat, so sat wondering if it would arrive? My parents stayed overnight just in case, but no delivery. However I did receive an email stating delivery had been attempted and calling card left and parcel would be returned to depot. Blatant lie. No one attempted a delivery or had the courtesy to phone!!! Only after I sent an email to Aldi telling them to take back the item due to such poor service, did I receive a text then a phone call from XDP, saying they could definitely deliver Saturday! Simply put I told them not to bother and Aldi have now lost a long standing customer! Avoid!!!
I tried to download the XDP app and in the end my supplier had to help me. I received a text from XDP stating my delivery would be the next day (Tuesday) between 11:21 and 2:21. I waited in all day no delivery. App then let me choose the next day (Wednesday) again no delivery. I emailed them no reply. Tried to call them no answer. My supplier had to help me again. XDP blatantly lied and said they had tried to deliver both days but I was out (I wasn’t) they said they had left calling cards both days (they hadn’t) unless they sneaked past me when I blinked and I missed the large delivery van in my narrow street. In the end my delivery was Thursday. The delivery chap was lovely and apologised and when I asked him about the supposed 2 other attempted deliveries he said no way as he’s the only driver to deliver to my area! As others have stated this app is about as useful as a chocolate teapot, it has no tracking facilities and just constantly says ‘this consignment is out for delivery’ in my case 3 days running! So 3 days of my life wasted. I would never use a supplier again whose courier was XDP.
3rd feb 2020
After reading all the reviews i thought id add a up to date one (of the app only). After having a text to install the app i was a little dubious after reading all other reviews. The app for me worked perfectly. It showed the order history of my items and once my items were out for delivery i was able to follow the order, track the driver and see how many drops were left before my items arrive (obviously this will not show before your items have been dispatched for delivery). Im still within the 2 hour time slot for my delivery to arrive so i can not comment on the delivery time but it looks to be on track. We did have a phone call yesterday to say our items would definitely be arriving today and all seems to be on track. Fingers crossed they all arrive in one piece.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- System X Limited
- 92.1 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © 2020 System X Limited
Up to six family members will be able to use this app with Family Sharing enabled.