Yapster - chat for teams 4+

Too buggy

On mutliple occassions i have logged on to Yapster and can not see any chats in my Archive. I've not touched/deleted them and they seem to come and go as they please, i'm constantly missing messages from my employer as a result of not being able to see the messages depsite getting constant notifications about them.
I can find the messages if i type the specific name of a chat in at the top but i don't know them all and have to guess who's sent a message to what. Normally it sorts itself out in a couple of days but it's been about a week now and i still can't see a message that could potentially be important...i've tried refreshing multiple times nothing seems to work so i've given up with trying.

Developer Response ,

Hi there Chlo! Feeling like you're missing out on important messages and updates from your team sounds super frustrating - it's why we've always been so passionate about our mission to connect frontline teams. Based on what you've described it sounds like you're stuck in your archive, which can happen as you switch between your yap & archive view. Although this isn't a bug, our team have written a handy guide: https://guide.yapster.dog/en/articles/4474041-where-is-my-archive so you can get back to communicating with your colleagues. The Guide Dog support team are constantly publishing new feature guides & answers to FAQs in our Help Centre, which can be accessed by clicking your Apps tab and selecting Yapster help whenever you need support.

Massive advocate

It’s like WhatsApp meets Instagram meets LinkedIn. The developers are constantly churning out new updates and the app looks and feels like the company you belong to when you download it. I don’t mix work with social anymore when I don’t want to, plus I’m able to contact everyone at work without needing their phone number first. Before when I worked, I’d get a message through WhatsApp and not know if it was for work or leisure, now I have Yapster I can tell instantly. The only issue with the app is that the UI could do with touching up, but if you’re reading this much later than I’m writing it then this might be a little outdated. But actually it gets a lot less clogged than WhatsApp does when all my friends create random chats for little to no reason.

Developer Response ,

Hey Robbie, thanks so much for taking the time to leave this review - you made our day! We’re really passionate about making sure frontline teams get to have a work/life balance (really!) and can switch off without worrying about work messages creeping into their free time - we’re so glad you’ve seen a positive change since using Yapster. We’re always looking to improve our platform so we hope you approve of our latest system updates 😊

Crunchy

Had the app for a few years now and truly don’t love it! The UI is very crunchy, glitchy animations, unsightly sharp edges and not well optimised for different screen shapes. Feels very dated - the likes of Yammer, Teams, even WhatsApp are far more accessible and easy to navigate. Feels like a beta version that hasn’t been updated in 6 years. Just makes it very annoying to even have installed. Even clicking on images and reacting to messages, dismissing announcements or archiving messages - nothing is easy or bug free. Does the job but as a user interface it’s horrific to the eyes and the soul.

The developers clearly DO NOT care about how visually horrific and buggy the app is because every review response is insincere and generic and they’ve not fixed the UI in the 5 years people have been complaining about it.