Get a Yell listing and manage your business profile for free with the Yell for Business App. View and respond to customer reviews, update your business information, view analytics, upload photos and message customers, all while you're on the move.
With the Yell for Business app you can:
Manage your business profile
• View and edit your Yell business listing
• Change or update your Yell adverts
• Upload photos to show the best of your business
• View the performance of your Yell products
Get more leads
• Receive customer messages in the app and reply straight away
• Book customer appointments and add them to your calendar
• Quickly create PDF quotes and estimates for customers in only a few taps
Build your reviews
• Read reviews customers have posted about your business on Yell.com
• Send review requests to your customers
• Respond to customer feedback
We've been busy taking onboard your feedback which has helped us to fix some bugs and improve how you use the app.
For you customers with Yell.com advertising, we have also given your analytics dashboard a makeover. Making it easier to view the performance of your advertising.
As always, we'd love to hear your feedback. So if there's any features you'd like to see added then get in touch with us via the App feedback button in the app or email us at firstname.lastname@example.org.
Ratings and Reviews
So this app seems to be missing one of the most important features ...
Receiving enquiries and being able to respond to them ?
Being able to do that on the go from the app would be super useful!
Developer Response ,
Hi There, thanks for getting in touch and sharing your feedback! The good news is that we're trialling this feature right now, it's available to customers in a specific region only while we test it. We'll be looking to expand this shortly, so keep an eye on the App Store for updates!
Don’t do it. They have very good salespeople. They’ll tie you up on yearly contracts to be on their list. No SEO, no advertisement. In 6 months I had 56 clicks and 0 calls paying £140 a month. I can assure you most of the clicks are from other traders. I personally have a building company. So if you are on this trade stay away. When contacted them they go on blah blah and tell you you pay to be on our list. When I was sold the product I was told it will increase my clicks and save me money. They are the biggest directory in U.K. blah blah. I used to get more clicks in a month from google ads for that money. Once they tie you on contract to be on their useless site you have to honour it. As I said they don’t even advertise they directory or do SEO on it. For eg. I had loft conversions in Balham. You google it they don’t come up anywhere. No 1st page no 2nd..... still looking .... when you challenge them they tell you you pay £140 to be on their list 😂😂 it’s comical. This is not a big sum for me personally but I don’t like to be conned as I don’t con others.
Developer Response ,
Hi There, I’m sorry to hear about your experience so far. We have been trying to contact you to get these problems resolved but we haven’t been able to reach you. If you could get back in touch with us we’d love to help. You can email me directly at email@example.com and we’ll get you speaking to someone who can help!
Spending close to £100 pounds per month with yell for use of this app and website design etc. Website looks like my 6 year old designed it, wrong details on it, advertising services that I don’t provide and made up some rubbish looking company logo when I provided my own logo that I payed to be designed the way I want it. As for the app I was told how great it was meant to be for posting across multiple social media platforms at once. So far every post I have made has failed to post to Facebook which is the main social media that I use. Also the review function does not work I have requested reviews from customers using the app, watched them send the review but never actually receive the review it just sits as pending. Mentioned this issue to the person who handles my account that I pay for and nothing has been done. So would definitely not recommend to anyone. Only gave one star as can’t give zero.
Developer Response ,
Hi there, we are sorry to hear about your experience and would like to make this right for you. Please send us your account details to firstname.lastname@example.org and we will look into the concerns that you have raised within your review. Kind regards, Yell
Up to six family members will be able to use this app with Family Sharing enabled.