YMCA SPG 17+

It’s a bit of an issue to get on the app but once you are it works very well.

Was trying to book our first swim for nearly a year and found that we had to use this app. Well for a start, it’s a horrendous app which feels like it’s been designed as part of a school project. Then, there’s the having to figure out the work around for having not set a password to start with (click reset password and then creat one from the link in the email).
Next is the family booking. I booked myself onto abs session but could not see where to add more family members. It wasn’t until I read some reviews here that I found out, we each need a login!!!!! What?!
So by the time I had created an account for my 5 YEAR OLD SON with his email address and phone number (really?), done the password rubbish and logged in, there are no more slots available for the time I had already paid for! Non refundable and non transferable. Oh, and no one ever answers the phone at the pool.
Like I say, wast of time and waste of money.

All I want is to book myself, my daughter and her step sister in for a swim. I have had to register all three of us on the website , download this app which I can only book myself from. The instructions on the website are arcane, the system is stressful and time consuming and you would actually be better just to have someone to take a call and book you in by card than force people down this Byzantine route - Which has literally taken hours of my time and I still don’t know if it’s worked. It should not be beyond the wit of an app developer to make this simple