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Description

Zipcar is the UK’s largest car sharing club. Join online and drive thousands of our cars and vans by the minute, hour or day whenever you want and at the tap of our app. It’s city living made simpler, smarter and cleaner.



Members use Zipcar for:

Running errands around town, moving house, weekends away, getting to a concert (and cabbing home), visiting friends and family, the big shop, a friend’s wedding… whatever they need to! What are you waiting for? Get in and get more out of your city!



How much does it cost to join?

Choose from 3 membership plans: Basic is free, Smart is £6 /month and Plus is £15 /month – and you get the monthly fee back in driving credit. If you change your mind you can switch at any time.



How much does it cost to drive?

Flex: take a one way Zipcar Flex car from 0.31p/minute, or from £12/hour

Roundtrip: drive a Roundtrip car or van from £3/hour

Prices vary depending on the car or van you take, and you’ll find all the info in our app before you book.



What’s included?

We believe car sharing should be simple, which is why each trip includes:

• Fuel

• 60 miles a day, then from £0.25p/mile

• Comprehensive insurance

• 24/7 breakdown cover

• Congestion Charge



What cars can I drive?

We have 3,000 vehicles for you to choose from, including vans and luxury cars too. We also have 325 electric cars you can try out.



What’s the difference between Roundtrip and Flex?

Roundtrip cars and vans live in their own dedicated bay. Just look for the green pin in our app and book. When you’re done park it in the same bay you picked your Zipcar up from.

Flex is our one way service. Search for the blue pins in our app, reserve and we’ll hold it for 15 minutes. Once you’re done just drop it off (almost anywhere!) in the Zipzone.



Do you have a business offering?

Business members get up to 29% off standard rates, and options for their own branded vehicles too. To find out if you’re eligible just search Zipcar for Business

What’s New

Version 5.69

This update brings bug fixes and other improvements to the app. Being part of our car-sharing community means looking out for each other, too. Remember our community rules: Keep the car clean, fuel up, and return it right.

Ratings and Reviews

4.7 out of 5
25.9K Ratings

25.9K Ratings

Sixbysixx ,

Still buggy

The concept is totally brilliant - much better than having your own car if you stay within London. But having used DriveNow before they stopped operating in London, I have to say that their App was more mature. The GPS positions of the cars were more precise and Zipcar just charged me twice £2 for once expiring the hold on a car - but when I was in front of the car, I wasn’t given the option to just start the booking, but it started another 15 minutes of hold and charged me for it. When I wanted to use the same car again half an hour later - same story again.

I also had a few cars the last days where the wipers needed replacing.

Otherwise great!

Mkaylahlay ,

Zipcar

Pro: the app is fast and easy to access once you’re an active member, pretty good for short bookings too and I’m like that they cover CC, ULEZ, and fuel (as well as parking if you’re using a flexi car) I’ve always found getting in touch with a customer service reps to be really quick and easy.

Cons: If you get a PNC they wait 2 months before telling you. Also recently closed my account and received a PNC soon after directly from the council telling me ‘I had made no contact and they were escalating the matter’, when I was completely unaware of it! The cars can be quite dirty and there was an issue with one of they’re cars, where I had to speak with someone from the managerial department. It took a while to get through to them, they basically said to stay at home for a couple of weeks and that they would call back....they never did. It’s like other departments are running things in the back (not very open).

Fi222 ,

Completely useless and unfriendly to use

Updated August 2017. Yet again the developers update app and it is unusable again. Can't even book a car at all now, just get endless error messages. Only can through full website. Utter garbage and waste of my membership. How much longer until you fix this disgrace?

Agree with all the other reviewers. This is nightmare to use and book cars, can't see availability of cars, I, like other reviewers, rarely care exactly what time i want a car, just that i need it for x hours to do errands. I've just tried and failed to see whether car i've booked today is free to extend booking. This isn't a patch on streetcar ap. like another reviewer it makes me question my subscription. Also hate the useless 'good to know' fluff and the awful americanisms. Plus the endless stupid reminder texts telling me I've booked and when the booking ends. I'm a sentient adult allowed legally loose on the roads so I am capable of remembering the length of my booking. Hate this ap.

Developer Response ,

Thanks for your review of our app. Feedback like yours is important in helping us give our members the best experience possible. Please know that we’re taking all of the items you’ve shared into account as we work on further developing the Zipcar app. If you’d like to provide additional feedback, please visit us at support.zipcar.com

App Privacy

The developer, Zipcar, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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