Despite I was a few years client and I bought 2 metals cards which were expensive, Revolut decided to close my account without give me an opportunity to discuss it. I am high earner, plus bonuses and com pay credit card, therefore I was using revolut quite a lot but as usual in such cases they think you are laundering money or your earns are suspicious. At some point I got a request to prove my incomes, no probl3m for me but their app gave me the opportunity to upload only 1 source of funds and I had 3 different, I contacted revolut asking to provide me an email and I could sent the 3 sources of funds. The live chat people told me not to worry they have everything.....I didn't provide anything so I was not sure how they had everything. After 2 days they told me they will close my account without explanations, I asked them to contact me and let me to explain but they didn't. This service just got arrogant and careless about their clients because they got big and famous, few years back they were not like that, a bank service can't be upset with their clients just because they are earning more than average......disappointed!

I have enjoyed using the a Revolut app for so long but not any more. The version 10 is so unintuitive that nothing makes sense. No idea why it was designed that way. Vault was renamed “Pockets”, you get a notification about it. But, it is not displayed on the main screen. Instead you have “Cash” and when you click inside, from the main screen, with all the widgets, you get to see all your various accounts and the “pockets” where you have saved money or cash back. But when you click on one selection, you get an overview of it or account details and not the section where you can deposit or withdraw amounts. No. Instead you have to go to Accounts, of all places, if you want to access any controls. It should have been the other way around, overviews and account info in the “Accounts” section and tasks and controls in the widgets section. Same is true for most operations. I say most because other operations like “Savings” and “Invest” send you to screens you can perform task. This totally inconsistent. Crypto for instance sends you to a list of cryptos you have invested into and not the Crypto Home Screen where all the metrics are. The main - widgets screen is nigh useless this way because for any task that you needed one click is now two or three clicks away. Another confusing and inconsistent thing is “Savings”. “Savings” is the Savings account but also the money inside your Savings (formerly Vault), inside your Pockets. A pointless redesign none asked for, that makes everything more complicated without any actual benefits for the user.

I use revolut since 2015. I created my account when capital controls were introduced in Greece in order to be able to do international transactions back then. I now use it as my everyday card. I always transfer money to my Revolut account and paying everything through Revolut instead of my Greek bank’s cards. The currency exchange is one of the best features especially if you travel a lot. I also find their support really nice and fast. The best part is I can use it on my Apple wallet so I don’t carry a real wallet anymore just my phone. 100% recommended. P.S. : If you start inviting people to get the 10€ bonus make sure they will complete the process before the deadline of the offer.

At the beginning of their establishment they where excellent , good services alternate plans , no fees great use of money and currency exchange , savings accounts and much more but in the last years their work have overloaded . I am long year member with them but now they simply don’t care . They are running constants checks verifications and reviews restrict your accounts without any warning despite I have provided them with all nessesary proofs and documents requested the simply take a very long time to resolve and verified leaving you hanging without any excuse or improvement. The worst thing is that they are full of lies all the employee make funny copy paste excuses for you not to get frustrated and time passes by without any result . Simple things requires simple solution and clarity and clearly the cannot do that . I will cancel my subscription and I will let all my friends know what is going on.