Airwallex 4+

Name: Airwallex
Rating: 5 (55 reviews)
Author: Airwallex

Airwallex

- 5.0 • 55 個評分

- 免費

描述

Empowering businesses to operate anywhere, anytime. With the Airwallex app, we’re making it easy to manage your global business finances on the go. Access your key account features from anywhere and keep your business moving, no matter the location.

App features
Monitor your global balances at a glance via your Multi-currency Wallet.
Keep track of transactions and view details like status, currency rate and total fee.
View your card details and easily manage your card on the go
Convert funds on the go and lock in great FX rates at a time that suits you.
Share your Global Account details with clients on the fly to collect funds faster.

Airwallex business account features
Take the hassle out of growing your business, both at home and abroad. Airwallex Business Accounts are feature packed to help you operate without borders.

Open Global Accounts in multiple currencies
Receive local account details to collect and hold money in over 11 currencies including USD, EUR, GBP and HKD. Avoid double conversions and hedge against currency fluctuations.

Instantly create virtual debit cards & employee cards
Create virtual debit cards in seconds, set spending limits and controls, and see all employee expenses, in one place, in real-time.

Transfer funds in 23+ currencies
Save on everyday business expenses, with zero international fees¹ and exchange rates up to 90% cheaper than the banks².

Xero integration
Automatically sync your multi-currency transactions to Xero. Ensure your books are always up to date with a quick and easy integration.

*limited functionality is currently available within the mobile app.
¹Other fees and charges apply. ²The above estimations are calculated based on published rates for the Big Four banks.

2024年11月5日

版本 2.103.2

Bug fixes and other improvements

5.0 滿分 5 粒星

55 個評分

DON’T USE IT, THEY ARE OVER ADVERTISING

A very disappointing experience, the overall service provided by Airwallex fell short of my expectations. Firstly, the customer service was severely lacking. I attempted to reach out to their support team multiple times via phone, but was unable to get through to a representative. This lack of accessibility left me feeling frustrated and neglected as a customer. Furthermore, when I open my account with Airwallex, they keep asking for to join an express fee for certain services that were advertised as available. Unfortunately, upon activation of my account, I discovered that the specific function I needed was not ready. This rendered the express fee useless and made me question the integrity of the company's promises. The lack of responsiveness and unavailability of the advertised services has left me dissatisfied with Airwallex. As a customer, I expect transparent and reliable services.

Poor Support Team

The transfer out randomly delays not just a few hours but days, customer hotline never answer, app leave message reply you late, computer version leave message may response a little but not useful, imagine the transaction happen locally, not intentionally, and company to company, not individual. You never know when the transaction stuck, whether i shall pay the supplier with other bank but who knows suddenly airwallex pay it out and i paid double. Customer service would simply say apology and thanks for your patience, but no immediate resolution. I have experienced three times the problem in just a few months after account opening. In short, not recommend

Money gone

1) Ridiculously you cannot do internal transfer within your own account (different business) in Airwallex!

2) They limit the currency you can do free transfer for each territories. If not the currency within their limit you have to pay TT fees more expensive than banks.

3) I transferred a currency from one of my Airwallex account to a global account of myself (same company different business). They asked for reasons and stuff and took 2 weeks to approve, once approved they asked me to do the transfer again (but money already deducted two weeks ago!) and no staff is responding me so far after days.