Emma by AXA 4+
AXA China Region Insurance Company Limited
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Emma by AXA is your insurance and wellness companion! Manage your policies and enjoy existing customer exclusive offers in just a few taps, anytime, anywhere. Not an AXA customer yet? There are other exciting features and events available for everyone! Download today and start indulging!
Comprehensive insurance services at your fingertips:
1. View and manage policy
2. Submit and track claims status
3. Switch or allocate funds
4. Pay outstanding premium and renew policy
5. Search panel doctors
6. Resolve enquiries via “Ask Emma” chatbot
Full suite of wellness services to support your physical and mental health:
1. “Enroll Events” – Register for webinars and exciting events
2. “Wellness Buddy” – Build a walking habit and earn premium rebates* through the “AXA Goal” programme
3. “Mind Health” – Mental wellness support with meditation, online psychological consultation* and other tools
4. “BeOnTrack” – All rounded health management programme
5. “Wellness Offers” – Special lifestyle offers curated for your health
… And many more!
*Exclusive for eligible policy holders only
About AXA Hong Kong and Macau
AXA Hong Kong and Macau, a member of the AXA Group, prides ourselves on serving over 1.5 million customers with our superior products and services. Being a top-tier life insurer in Hong Kong with the longest history, we are also the No. 1 Property & Casualty commercial lines insurer and one of the largest health protection providers.
Company Address
20/F Vertical Sq., 28 Heung Yip Road, Wong Chuk Hang, Hong Kong
What’s New
Version 1.26.2
- Display of renewal information and related documents for eligible general insurance product(s)
- Enhancements on “Pay Premium” feature and added display of dividend information
- Enablement of “Better She” programme under ”BeOnTrack”
- UI improvements & bug fixes
Ratings and Reviews
Submit claim function is useful
I’ve submitted several claims on it and it’s quite easy. Got the money in less than a week time. Pretty cool function. It’s also kinda hard to understand where to get the policy coverage and all that. Overall, it’s not bad.
Bad UX
- Annoying Ads pop up every time opening the APP
- slow performance, need to wait the icon list every time entering the home page
- too many clicks before reaching the medical card page
- always ask me faceID login when I am wearing masks, and When I am not wearing masks, the faceID options never available
- doctor list not clear enough, should put more useful information e.g. address in the listing page instead of clicking to detail one by one to check
Very user friendly app
I can the app to submit claims and review my policy. Also, there is symptom check which gives out more info about the diagnosis. There is also member privileges which offer discount for purchase. Check out now!
App Privacy
The developer, AXA China Region Insurance Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- AXA China Region Insurance Company Limited
- Size
- 106.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 AXA Hong Kong
- Price
- Free