I had made a payment on 27/1 ($473), but after few week, i couldn’t enter to my account. When i fill in my profile again, he need me to pay again. Can you help me to solve this problem? looking forward to your report, thank you.
Hello,There's no need to purchase a new subscription if you have an active one. If you appear to be logged out, please just insert your personal details as if you’re a new user, but when you get to the payment screen, click on the 'Restore purchase' button (at the bottom of the payment screen) to be able to get back to your account and continue using the app.We’re sorry for this temporary inconvenience. If any questions arise, please reach out to us via support@musclebooster.fitness, we're always there to help!The MB team