Trip.com - 酒店機票高鐵預訂平台

Name: Trip.com - 酒店機票高鐵預訂平台
Rating: 4.7 (74119 reviews)
Author: Trip.com Travel Singapore Pte. Ltd.

景點門票火車票租車旅行優惠

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74K 個評分
年齡

4+
歲
類別

旅遊
開發者

Trip.com Travel Singapore Pte. Ltd.
語言

DA
+ 24種
大小

183.2
MB

Trip.com App 讓您輕鬆以超抵價預訂酒店、機票及火車票。立即成為Trip.com 會員，查看最新優惠及會員專享優惠，為您嘅每個旅程都慳到盡！ • 機票：國際及國內航班為您打造至抵價格、輕鬆預訂 • 酒店：全球超過 140 萬家酒店、渡假村、公寓可供選擇—諗得出，訂得到！ • 火車票：輕鬆預訂英國、德國、韓國、中國內地及台灣地區火車票 • 當地體驗：立即預訂景點門票、或報名參加私人旅行團 • 租車：網上預約租車，數百款車型任君選擇 • 接機服務：機場接送安心直達目的地，不用再排隊等的士 • 旅遊攻略：無限旅遊攻略，激發您的旅遊靈感！詳細功能清單 • 機票搜尋最適合您的航班►Trip.com App 提供飛往全球約5,000個城市的航班。您甚至可以預訂私人包機！Trip.com App讓您以價格、飛行時間、旅遊日期、航空公司或中轉／停留站次數篩選搜尋結果。您亦可以選擇多城市行程，讓您可以地靈活選擇不同的出發城市及抵達城市。使用Trip.com App搜尋最適合您的航班，簡單輕鬆。低價提示►找不到符合您預算的機票？立即設定低價提示，一旦機票價格下降至您的心水價格，我們便會立即通知您。低價地圖►低價地圖覆蓋全球，由歐洲、亞洲、美洲、到大洋洲及非洲，為您搜羅全球過千條航線的平價機票，讓您可以輕鬆展開您的下個冒險之旅。查詢航班狀態►輸入您的航班編號並取得即時航班資訊。 • 酒店進階搜尋篩選條件►您可以在Trip.com瀏覽全球超過140萬間酒店。無論您想要入住平價公寓還是豪華的5星級酒店、舒適的民宿還是設有多項遊樂設施的度假村，您都可以輕鬆找到最適合您的住宿。最低價格保證►我們將盡力為您提供最優惠的價格。如果您於其他地方找到更低價格，我們將退還差額。真實用戶評價►超過3千萬個真實用戶的酒店評價，幫您作出更精明的決定。機票 + 酒店套票訂單►同時預訂機票及酒店，為您的旅程慳得更多。如果您的航班改期，我們將為您的酒店房間提供保障。 • 火車票香港機場快線►體驗往返香港國際機場最方便的公共交通工具，讓您快速穿梭香港各地，只需24分鐘即可抵達香港市中心。香港機場快線提供電子車票，有效期長達90日。內地高鐵►Trip.com 提供前往上海、深圳、廣州、杭州、北京等中國內地多個城市的高鐵車票預訂服務。高鐵每日有多班車次以及不同票價可供選擇，滿足旅客的所有旅行需求。全球火車票►Trip.com 提供多國火車票，無論您是在歐洲（包括英國、法國、意大利、西班牙及德國）、中國內地、台灣、香港或韓國乘搭火車，都可以在我們網站找到相關的火車資訊。電子車票►您可以在Trip.com App取得電子車票，讓您無需在取票機排隊取票，節省更多時間。 • 出行保障 24小時服務保障►我們的24小時服務保障全天候為您提供客戶服務支援及售後訂單保障，讓您安心出行。我們屢獲殊榮的客戶服務支援會用最貼心的服務協助每位顧客無憂無慮地展開旅程。支援24種語言►將App切換到您的母語，輕鬆管理您的所有訂單。支援31種貨幣及多種付款方式►我們為國際旅客提供付款解決方案。Trip.com App支援所有常用的付款方式。旅遊保險►我們全面的旅遊保險計劃讓您安心出行。官方合作夥伴►Trip.com App是英國全國鐵路、歐洲之星、瑞安航空和英國航空的官方合作夥伴，我們能為您提供業界領先的旅遊產品。換言之，您可以放心信賴我們，享受可靠舒適的旅遊體驗！會員專屬獎賞►成為Trip.com會員並獲得專屬獎賞，例如賺取獎勵計劃的Trip Coins，幫您下趟旅程慳多啲。立即免費註冊成為會員，盡享各式旅遊優惠！立即下載 Trip.com App，發掘更多精彩功能，旅行輕鬆無憂。

活動

重磅更新
可以在 Trip.com 預訂日本火車票喇

預訂主要新幹線路線車票。您可選擇座位，於網上更改或退款，並獲得24小時全天候多國語言客戶服務支援。

評分與評論

4.7

滿分 5 分

74K 則評分

Duplicate bookings
12/05/2023

Allen W Law
I bought tickets but wasn’t clear if the onward booking was confirmed, hence booked and paid again on a separate train. The software should make an alert of duplicate booking on same day and close to each other. Once I noticed the mistake but was informed too late to cancel for a refund. The journey costs me 3 times what I used to pay if booked directly with the official high speed train platform. Not happy at all on buying 3 similar tickets for the same trip!

開發者回應
Dear Allen W Law. Thank you for your feedback. If we caused any inconvenience, we are sorry for it. We want to know exactly how we can help you. Please send us the information at en_servicemanager@trip.com so that we can investigate. Thank you for your cooperation.
Duplicate bookings
12/05/2023

Allen W Law

I bought tickets but wasn’t clear if the onward booking was confirmed, hence booked and paid again on a separate train. The software should make an alert of duplicate booking on same day and close to each other. Once I noticed the mistake but was informed too late to cancel for a refund. The journey costs me 3 times what I used to pay if booked directly with the official high speed train platform. Not happy at all on buying 3 similar tickets for the same trip!
開發者回應 13/05/2023
Dear Allen W Law. Thank you for your feedback. If we caused any inconvenience, we are sorry for it. We want to know exactly how we can help you. Please send us the information at en_servicemanager@trip.com so that we can investigate. Thank you for your cooperation.
Moving on to another platform
1月12日

owen8500
I am extremely frustrated and disappointed with this experience. I have been a long‑term, loyal member of this platform, yet I have never felt so disregarded.Recently, while making a booking, I accidentally clicked “Continue with Google,” which caused me to log in using a different email address without realizing it. I only noticed this after the booking was completed, and unfortunately the booking is **non‑cancellable**.I immediately contacted support and simply requested that the booking be migrated back to my original account -the account I have used for years. This is a reasonable request, yet the platform has been completely unhelpful and unwilling to assist in any way.This experience has made me seriously question whether I will continue using this platform at all. Despite being a **Diamond Plus member**, my loyalty appears to mean absolutely nothing. There is no recognition, no flexibility, and no effort to help, even in a clear case of an honest mistake.At this point, loyalty status feels entirely pointless. Long‑term members are clearly not valued, and customers are treated as if they are completely replaceable. This is not the level of service I expect from a platform that claims to reward loyalty.

開發者回應
Dear owen8500, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern. https://www.trip.com/pages/support
Moving on to another platform
1月12日

owen8500

I am extremely frustrated and disappointed with this experience. I have been a long‑term, loyal member of this platform, yet I have never felt so disregarded.Recently, while making a booking, I accidentally clicked “Continue with Google,” which caused me to log in using a different email address without realizing it. I only noticed this after the booking was completed, and unfortunately the booking is **non‑cancellable**.I immediately contacted support and simply requested that the booking be migrated back to my original account -the account I have used for years. This is a reasonable request, yet the platform has been completely unhelpful and unwilling to assist in any way.This experience has made me seriously question whether I will continue using this platform at all. Despite being a **Diamond Plus member**, my loyalty appears to mean absolutely nothing. There is no recognition, no flexibility, and no effort to help, even in a clear case of an honest mistake.At this point, loyalty status feels entirely pointless. Long‑term members are clearly not valued, and customers are treated as if they are completely replaceable. This is not the level of service I expect from a platform that claims to reward loyalty.
開發者回應 1月14日
Dear owen8500, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern. https://www.trip.com/pages/support
Why I can not see hotels near selected hotel on the map?
21/10/2025

Sergeymsv
I really don’t understand why not to a simple thing, if I check one hotel on the map show other hotels around. This is happening for years, you especially make people suffer? Even my case today. My friend got a hotel, I want hotel near my friend but not the hotel my friend selected. I go to my friend’s hotel on trip, open map with location and what I see? One hotel only, no hotels near by. So… I should make a screenshot of the map and go back to general hotel selection, open map there and check map patterns to fit the pattern of my friend hotel. This is a disaster!!! Year 2025 you can’t manage simple things.

開發者回應
Dear Sergeymsv, thanks for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. Kindly provide us with your detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_hotel_escalation@trip.com so that we can look into it further. Thank you.
Why I can not see hotels near selected hotel on the map?
21/10/2025

Sergeymsv

I really don’t understand why not to a simple thing, if I check one hotel on the map show other hotels around. This is happening for years, you especially make people suffer? Even my case today. My friend got a hotel, I want hotel near my friend but not the hotel my friend selected. I go to my friend’s hotel on trip, open map with location and what I see? One hotel only, no hotels near by. So… I should make a screenshot of the map and go back to general hotel selection, open map there and check map patterns to fit the pattern of my friend hotel. This is a disaster!!! Year 2025 you can’t manage simple things.
開發者回應 22/10/2025
Dear Sergeymsv, thanks for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. Kindly provide us with your detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_hotel_escalation@trip.com so that we can look into it further. Thank you.
Don’t using this app to book flight tickets
03/11/2025

玩得唔開心的長期支持者
Even I booked the flight tickets so early , we still not guaranteed we can get the flight we selected. The flight has been changed twice but we still waiting for the trip . And also , they make our cost of trip more expensive just because the cancellation or amendment a of flights!! But we have no choice cos other arrangements for the trip has been fixed!!! The apps system for changing flight is also not user friendly, you cannot make sure if you changed the flight successfully! You also cannot contact the staff directly if you need them urgently!

開發者回應
Hi customer, thanks for your feedback. We apologize for any inconvenience this may caused to you. Please provide us with your detailed concern, booking number, passenger/guest name, and reserved email address, if any, at en_servicemanager@trip.com so we can look into this further. Thanks a lot for your understanding.
Don’t using this app to book flight tickets
03/11/2025

玩得唔開心的長期支持者

Even I booked the flight tickets so early , we still not guaranteed we can get the flight we selected. The flight has been changed twice but we still waiting for the trip . And also , they make our cost of trip more expensive just because the cancellation or amendment a of flights!! But we have no choice cos other arrangements for the trip has been fixed!!! The apps system for changing flight is also not user friendly, you cannot make sure if you changed the flight successfully! You also cannot contact the staff directly if you need them urgently!
開發者回應 05/11/2025
Hi customer, thanks for your feedback. We apologize for any inconvenience this may caused to you. Please provide us with your detailed concern, booking number, passenger/guest name, and reserved email address, if any, at en_servicemanager@trip.com so we can look into this further. Thanks a lot for your understanding.

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供應商: Trip.com Travel Singapore Pte. Ltd.
大小: 183.2 MB
類別: 旅遊
相容性: 須使用 iOS 15.0 或以上版本。

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須使用 iOS 15.0 或以上版本。

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須使用 iPadOS 15.0 或以上版本。

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