The app UI is not compatible with iPhone 16 Pro at all, all the app icons are being overlapped by the iPhone time, battery, wifi indicators at the top, etc. Can’t believe such a well known mall in Central will have such garbage app and not up-to-date. Smaller malls have much better app UI. Scanning receipts even worse, either it doesn’t recognize the receipts and requires manual input which causes the app to hang. Since iOS 18 was introduced there is no major update to this app, so unacceptable.

The new version is worse than before, it was made more difficult for shoppers to upload receipts for points collection, It’s almost like a deterrent than reward. I will shop less in OF. Until this is fixed to be more shopper friendly

99% of the time, the app can’t recognize the receipt for points registration. It took forever for the system to process it, then you will ended up input the information manually, and wait for 1 week to got it approved. The worst App among all the shopping malls in HK.

I challenge anyone to successfully this app and successfully sign up for membership. Orr is literally not possible. This junk app keeps quitting or the registration form does NOTHING after you enter all the information. Frustrating as hell and absolutely not acceptable for such a large company.