流動理財 從此更簡便 更安全
只需登入SC Mobile 的QR Cash頁面設定提款指示，然後到渣打自動櫃員機掃描螢幕上的二維碼， 便可快速及安全地提取現金。
SC Mobile Key是內置於手機的流動保安編碼器，讓您安全地驗證網上理財登入及各種交易而毋須使用以短訊接收的一次有效密碼（OTP）作驗證。
感謝使用 SC Mobile，您的寶貴意見將讓我們繼續求變求進，為您帶來更臻完善的理財服務。
Cant login after upgrade the app. I used fingerprint to login but keep loading and said I dont have internet connection which I actually have. Sometime it moved to SC mobile key, but still cannot login and keep loading.
I tried online banking as well, however i cant accept request from the apps. Please help to fix asap.
I am using 13.1.3 version. Thx
Hate this app and Standard Chartered
Words cannot express how much frustration I have with this app. I cannot login so I have to reset my password (which by the way, is an extremely long process). After resetting, it still doesn’t recognise my password. After numerous attempts I just give up and have to use my laptop to login to do what I need - which for a busy person like me who’s always out and about for work, is simply not on. This has happened on so many occasions and has made me late on payments to my landlord, friends or bills.
The app is incredibly clunky and slow to use as well. Like something built in the early 2000s by beginner coders (which it probably was).
I’m sick and tired of it but I’m sure Standard Chartered won’t care as they’re such a big bank with so many customers, one angry essay on the AppStore won’t make a difference.
Incredibly, Standard Chartered also develops MOX which is a far superior banking app. They’re probably so focused on MOX they no longer care about this SC app but I have advice for you - until MOX has everything we need, we still have to use your terrible SC app.
Make it better or the complaints will continue to come in.
Hello Andy, we are sorry to learn your disappointment about our SC mobile app. We would like to check your current online banking and record your opinion. Kindly send us your name and contact number to [SocailCare.HK@sc.com] with subject [AndyPark Lo CaseAA_27112020_002].We will contact you soon for follow up.~ Kay
A Simple Request!
I am writing this review because there is a functionality that I wish you can add on this app.
On the SC Pay page, please allow to have the option of where the source funds will come from when sending FPS. Currently it's only possible when I change who is the "default proxy ID", but it's a lot hassle because I have to enter OTP.
If a user has a current and savings, make it easy for them to choose which account to use to send FPS.
Thank you for your valuable opinion on SC Pay, sicpher. The OTP would be a security control on changing SC Pay source account. We would record your feedback to the relevant department.~ Max