Most of the buttons you click in the app have to be under further process and take too much loading time.One more big problem is that every time you login the apps, even you have selected “stayed login”, you have to re-enter all the account information like 1-2 weeks after previous use. Totally user-unfriendly and I wonder how could these problems last for years…

Taking eternity to load menu and orders. The orders suddenly disappear and come back again after i have already reorder everything. Sometimes it shows payment failed but it actually went through so I paid twice or reloaded twice. Hope the problems can be fixed quickly.

Ordering my first drink issue. When it gets charge of my credit card and loaded the amount, it just kept loading. After a while it shown the payment screen again, I paid. It just double paid eventually. The app doesn’t have any help page to contact so I left a review here and hope them to check

This app is so slow. Loading money on it is not that user friendly, adding item to the bag will not show in the bag until you go back to a page and click order again. It’s such a nightmare to use when you’re on your way to work, and planning to order and pickup on the go… please invest in developing this app