Starbucks Hong Kong 4+

Starbucks Coffee Company

    • 免費

iPhone 螢幕截圖

描述

透過香港星巴克手機程式,您可使用Mobile Order & Pay功能訂購飲品及食品,及換領會員基本獎賞,省卻於分店等候的時間。您更可於Starbucks® Rewards的消費中累積星星及獲享獎賞。

於分店付款
不用隨身攜帶星巴克卡,透過手機程式便可於香港及澳門分店付款及獲享獎賞。

於手機程式直接訂購

省卻於分店等候的時間,透過手機程式隨時隨地訂購心愛的飲品及食品。到達分店後,如往常一樣向分店夥伴領取飲品及食品。您更可於訂購中換領會員基本獎賞。

暢享外賣送遞服務
透過手機程式的最新星星送功能於香港指定地區輕鬆訂購外賣,由送餐員將至愛滋味送到你手上。Starbucks® Rewards會員可憑消費賺取星星。

累積星星及獲享獎賞

查閱您帳戶內的星星及獎賞詳情,換領或轉贈獎賞優惠。

向摯愛送上eGift

向您的摯愛送上星巴克飲品及星巴克卡eGift,以表達您的感謝及關懷。

管理星巴克卡

查閱或轉帳星巴克卡結餘,為您的星巴克卡設定自動增值或直接增值星巴克卡,及查閱過往交易記錄。

搜尋分店

搜尋最近的星巴克分店位置、營業時間及瀏覽分店詳情。

最新功能

版本 10.9.3

提升系統性能及穩定性, 讓用戶體驗更臻完善

評分與評論

1.5 滿分 5 粒星
3,028 個評分

3,028 個評分

detunedhermia

Need to review the user experience on rewards button

I have a reward - a free drink - to redeem. I tapped the rewards button already and naturally one would think that this could redeem my free drink. However my money was deducted instead!! I didn't realise that until I left the store because at the moment when I was paying, the app wasn't refreshed instantly (it didn't say it deducted my money, it didn't say I used the reward either) so I just thought that there could be a time lag until the app would eventually be refreshed. This time lag creates a problem as well because I can't dispute this to the cashier immediately. I have left the store now. That's bad experience.

stehk81

The app is so bad that I’m going to quit Starbucks

Why relaunch an app that was clearly never tested? In fact, why change something at all if it was working perfectly fine before?

There has been problem after problem with the new app, including not being able to log in and it saying your password was incorrect, not allowing you to stay logged in and for the last 5 - 6 weeks, not being able to reload your card using the app, meaning the Citi promotion is completely meaningless because there’s no way to reload!

I’ve sent emails to customer service but after 2 months, still no reply and still no apology from management for the worst app relaunch of all time. Shame on the company they paid to mess things up!

Moreover, promotions have become thin on the ground, there have been cutbacks (E.g 3 Stars for doing a survey rather than a Buy 1 Get 1) and many promotions on Alipay etc that do not allow you to earn Stars or get the internet access as Gold if you avail of them. Starbucks has no respect for its customers and takes us for mugs (pun intended). After many years as a Gold member, i’m going to give my hard earned cash to a more deserving company.

love doublemay

Why bother to update this app

I’d like to preface this by saying I never write reviews, but the latest update has made me so upset I’ve decided to write one.

I can’t believe that even ever through its poor optimization and clunky user experience since the new app’s launch, I was still able to use this almost daily. I’ve waited patiently for updates so that I can once again top up my Starbucks card via the app, or I can save my customized drink for quicker ordering, or where drink orders don’t take forever to load. All of these functions, as mentioned by other users, were previously available in the old version.

But why bother making updates to this app at all if it solves none of the core issues. In fact, the latest update is so bad I spent 30 mins trying to log in and just add a drink to cart. By the time I could get to the payment screen, either the app crashed or multiple errors are thrown saying I have no internet connection.

Seriously, do something, anything to help improve the app. And maybe don’t release updates on a weekday when most people will try to buy coffee in the morning on a workday…

App 私隱

開發者表明Starbucks Coffee Company的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策

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