Screenshots

Description

Megújult a Telekom alkalmazás a maximális ügyfélélmény érdekében!

Lépj be és intézd ügyeidet egy helyen! Kérdezd le egyenlegeidet könnyedén, fizesd be számláidat csak pár kattintással akár egyben, akár külön-külön! Töltsd fel saját, családtagjaid vagy barátaid egyenlegét, nézd meg korábbi feltöltéseidet és gyakran használt telefonszámaidat.
Vásárolj könnyedén eseti netbővítőt, ha több mobilnetre van szükséged, vagy kezeld kényelmi szolgáltatásaidat egyszerűen. Mutasd fel Virtuális Kapcsolat Kártyádat közvetlenül az alkalmazásból!

Ne felejtsd: az alkalmazás használatához internetkapcsolat szükséges, de a generált adatforgalom díjmentes a Telekom hálózatán külföldön és belföldön, így nem csökkenti az adatmennyiségedet!

What’s New

Version 15.3.4

Javítottunk több az előző verzióban található kisebb hibát.

Ratings and Reviews

4.3 out of 5
18.7K Ratings

18.7K Ratings

Feedbekguy ,

Useful but could be better

Sometimes it is confusing to handle my invoices because even though I pay for them almost right away it takes plenty of time until the status changes in the application. There were time when I almost paid for the same invoice twice.
An online help desk service would be really nice indeed. An instant chat like solution. In this case if I would ask something there would be a written answer what I could use as a reference when dealing with issues with customer service.

Developer Response ,

Hello! Thank you for the feedback. If the payment is successful you will receive a written confirmation via SMS and e-mail, that the payment was successful (“Számlabefizetés sikeres volt” – in Hungarian). If you receive these messages, you can rest assured, that the transaction was successful. After that, the paid bills should be moved under the settled bills within a few hours at the latest.

Currently, there are no plans for in-app chat support. If you require assistance you may use the chat at telekom.hu (http://bit.ly/TelekomServiceChat) or message us via Facebook Messenger (https://m.me/TelekomHU). ^Levente

this_nickname_is_taken_2019 ,

App has problems with payment

For starters, payment through card was not possible for months in the app. Now it works, but the error handling scenario is not well tested. If you pay with card and get a 2nd factor authentication request, fail to enter the password correctly, upload will fail after entering the correct one. Might be a misinterpretation of the status sent by the payment gateway? The app says the payment started successfully but an sms arrives to inform about failure.
The same happens when re-requesting the password...

On the plus side, there are several free options offered through this app only (like festival data plan)

Developer Response ,

Thank you for your feedback. We forwarded your suggestions to our developer team. We are constantly working on the application, improving it. We hope in the future it will provide a more straightforward error handling process.
In the meantime, if you are still experiencing issues with the payment process, please, contact us at https://m.me/TelekomHU for further assistance. ^Levi

bob73hun ,

Documents are not available

Generally fine but the biggest technical issue that documents are not able to be opened. Yellow screen (function is not available).
I have problems with invoices to download. Application exits repeatedly.

Developer Response ,

Hello! We are sorry to hear that! Please, contact us here m.me/TelekomHU in order to help you as soon as it possible. Thank you! ^Ádám

Information

Provider
Magyar Telekom Ltd
Size
180.3 MB
Category
Utilities
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Albanian, Croatian, Czech, German, Hungarian, Macedonian, Polish, Romanian, Slovak

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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