Yettel HU 4+

Hi, I cannot pay my bill on Yettel app version 8.3.2 and on iOS 16.5. It gets stuck when I try to log in to my Barion account. The same process works fine on desktop. Please check and fix that fault. Thanks.

Hi! Thank you for your review and sorry for the inconvenience! We are constantly developing our app based on our customers' feedback and we hope to earn 5 stars from you in the future! As a temporary solution, you can also use our website fiok.yettel.hu or yettel.hu/szamlabefizetes to settle your bills, or the Apple Pay payment option is available in the application. We appreciate your understanding and cooperation. Best regards, Jani

The app is supposed to work when your internet is finished so you can buy a new package but it practically doesn’t.
The renewable packages dont renew automatically half the times and then you have to cancel them and get them again. but that causes a whole new series of problems in the app. and sometimes it just doesn’t let you buy the same package.
and don’t get me started on when you switch the language to English. every package explanation is still in Hungarian and just the buttons are in English. my favorite is when you want to deactivate your current package. you click on the “cancel” button. then two buttons appear: “cancel” and “cancel” one for canceling the package and the other for canceling canceling of the package.
this app is an embarrassment for such a big company.

Hello! We are very sorry for the inconvenience you experienced. As a temporary solution, you can also order the desired service at fiok.yettel.hu. Please also report the problem to our customer service so that our competent colleagues can investigate the error as soon as possible. (www.yettel.hu/ugyfelszolgalat/elerhetoseg) Thank you for your cooperation! Best regards, Juli

I use the widget on my phone that shows how much mobile data I have left, but for like half a year now it doesn't work, because the app always signs me out even though I checked the box "stay signed in". Every time... I have to sign in like every two or three days, and it's very frustrating because there's no other way to see how much data do I still have. I tried deleting then redownloading the app but nothing really happens. Please fix this

Hello! We are very sorry for the inconvenience you experienced. We are constantly developing our application based on feedback from our customers and we trust that you will be satisfied with our application after the update. Thank you for your understanding and patience until the update!
Best regards, Juli