EasyGo 4+

Stayed at a hotel in Clonmel over the past two days, which has 2 EasyGO charging points, one fast charger and one Type 2. However, my iPhone EasyGo app only showed the fast charger. After I removed the app from my iPhone and reinstalled it, both charging points showed up. Frustrating. Please make sure that charging point information is updated automatically and doesn’t require reinstall of the app every time a new charging point becomes available in Ireland.

First of all, I love EasyGO! I never had any issues in the 2 years I have my EV except one charging station had a grounding problem. But the app seems to have a problem with showing some charging stations as active. I’m literally at this very moment sitting in my car charging at the Clare County Council parking lot chargers and the app shows that he chargers as “unknown” and greyed out. Has been like this for these chargers and a few others in Ennis for a long time. So we can never see ahead of time if the chargers are occupied or free.

Could you please fix this?

Great idea but execution is not enterprise ready.
Doesn’t display charging data correctly- no visibility into time or kWh consumed / amount due for charging.
Often does not properly starts charging, so far left connected but not charging. You will be left surprised after couple of hours, that your car didn’t charge (see previous point).

Text box when writing to the support team is cutting visibility of the text written, so difficult to communicate.

Lastly no reply from the support in over a week.

No confidence to share credit card details, as very poor design, leaves by guessing how secure it is.