My Bord Gáis Energy 4+

Bord Gáis Energy

    • Free

Screenshots

Description

Tap into the My Bord Gáis Energy app and discover a new world of brilliant possibilities…

Tap into the My Bord Gáis Energy app and discover a new world of brilliant possibilities…

It’s quick and easy to view your bills, make payments and submit meter readings– anytime, anywhere. With this app you can:
• Sign in or register for an online account
• View and pay your energy bill
• View your account balance, payment history and next bill date
• Submit your gas and electricity meter readings
• Set up/edit Direct Debit details
• Manage your profile (contact information, marketing preferences and passwords)

HAVING PROBLEMS?

If you’re having issues using the app, contact us at https://www.bordgaisenergy.ie/company/have-a-question. Please include:
- a brief description of the problem
- what device and operating system you’re using
- the email address you use to sign in

The My Bord Gáis Energy app will work on Apple devices running iOS 11 or higher

*Please note that the app is not currently available to business customers or Pay As You Go customers.

What’s New

Version 2.0.0

New app design

Ratings and Reviews

1.5 out of 5
59 Ratings

59 Ratings

Del Boye ,

Not updated

It is now impossible to pay a bill via this App as it has not been updated in over a year. Why does Bord Gáis ask you to install an app to manage your account and then allow that App to become so out of date that it is redundant. I have complained several times and the response from Bord Gáis is to pay them via phone or website!! Awful customer service from a company that charges too much. I will definitely change energy provider when my contract is up.

debzepp ,

Couldn’t even register

Started a new contract was advised on telephone and email to download the app to monitor my bill and pay through the app. Was unable to even register my account. They are advising customers to use the app for convenience but they themselves are not maintaining it or fixing any bugs in the system. It is simply unusable. Of all the things to neglect in this digital age. A company of this size should have a well working app. Simply put they don’t.

RZYD ,

Appalling app.

It’s a disaster of the app. Can’t they read all these negative reviews and get someone to fix it?
It’s impossible to submit any queries - send button covered by the pop up keyboard that won’t move.
Every 2nd time typing mode becomes invisible.
The most annoying - app won’t accept meter readings display generic message ‘we’re still working on your previous meter reading...’
Same message for over a year for both gas and electricity account.
It’s actually surprised they get the spellings right.
Really sad. And to think someone actually got paid for creating this app is bitter.
I’m worried of safety of personal details stored in there.

App Privacy

The developer, Bord Gáis Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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