eufy

Name: eufy
Rating: 3 (79 reviews)
Author: Power Mobile Life LLC

original eufy Security

Free · In-App Purchases · Designed for iPad

79 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Power Mobile Life LLC
Language

EN
+ 29 More
Size

852.9
MB

The new all-in-one eufy app that designed to bring together all your favorite eufy products—eufy Security, eufy Clean, eufy Baby, eufy Life, and eufy Pet—into one seamless platform. eufy App: Unified Smart Home Control Take control of your home like never before with the eufy App. Whether you're looking to secure your home, clean your spaces, monitor your health, care for your baby, or interact with your pets, the eufy App has got you covered. Home Security Simplified With the eufy App, you have the power to protect your home with our advanced security ecosystem, including HomeBase, eufyCam, Video Doorbell, and Entry Sensor. Enjoy privacy protection, convenient integration with Alexa or Google Assistant, and industry-leading battery life for worry-free monitoring. Smart Cleaning, One Tap Away Manage your eufy Clean devices from anywhere, ensuring your home is always clean and tidy. Share access with family members and set personalized preferences for each device, making it easier than ever to maintain a clean living space. The currently supported product models are as follows: eufy Clean S1 Pro,eufy Clean S1,eufy Clean X10 Pro Omni,eufy Clean X9 Pro ACS,eufy Clean X8 Pro SES,eufy Clean X8 Pro,eufy Clean X8 Hybrid,eufy Clean X8,eufy Clean 3-in-1 E20,eufy Clean Omni C20,eufy Clean G50 Hybrid,eufy Clean G50,eufy Clean G40 Hybrid+,eufy Clean G40 Hybrid,eufy Clean G40+,eufy Clean G40,eufy Clean G30 Hybrid SES,eufy Clean G30 Hybrid,eufy Clean G30 Verge,eufy Clean G30 Edge,eufy Clean G30 SES,eufy Clean G30,eufy Clean G32 Pro,eufy Clean L60 Hybrid SES,eufy Clean L60 SES,eufy Clean L60 Hybrid,eufy Clean L60,eufy Clean L50 SES,eufy Clean L50. For other models, please use the original eufy Clean app for better experience. Health and Wellness at Your Fingertips Dedicated to provide an easy-to-use app, the eufy App syncs your health data from our Smart Scale product, and can be integrated with Apple Health、Google Fit、Fitbit. Monitor your body fat percentage, BMI, muscle mass, and more, all in one place. Maternal and Infant Care The eufy App can connect to all eufy Baby products, allowing you to comfortably control the breast pump, watch yover your little one in HD and monitor their real-time data. It will provide you with the warmest maternal and infant services. Pet Care Made Simple Connect, control, and update all your smart eufy Pet supplies with the eufy App. Control feeding, play, training, and more remotely, and keep your pet supplies up-to-date with over-the-air firmware and software updates. Why Choose the eufy App? Unified Control: One app to manage all your eufy devices. Privacy Focused: Your data is safe with local encryption and no third-party syncing without your consent. Easy Setup: Intuitive pairing process for quick and easy device integration. Comprehensive Support: Contact our support team for any questions or assistance. For any inquiries or assistance, feel free to reach out to us at support@eufylife.com. Join us on Facebook @EufyOfficial for updates and community engagement. Terms of Use: https://security-app.eufylife.com/v1/overall/termsof?type=termsofuse_us Privacy Policy: https://security-app.eufylife.com/v1/overall/termsof?type=privacypolicy_us

Ratings & Reviews

3.0

out of 5

79 Ratings

Functional, with big compromises
13/06/2022

sighjinks
Let’s get the most annoying thing out of the way. Your doorbell camera is not going to be compatible with Apple Watch. As someone who has his phone permanently on silent, I rely on notifications when I’m out and about to come through on my watch. This is not going to happen for the doorbell. You’re going to miss callers.If that doesn’t bother you, the app will work. Outlining an area for movement detection is finicky, and then the detection doesn’t always work. Talking to people at the door over the phone has quite a bit of lag, but it works. It’s fine. As long as you don’t rely on your watch like me.

Developer Response
We regret the inconvenience; HomeKit is only available on eufyCam 2/ 2C/2 pro/2C pro connected to eufy HomeBase 2 and Indoor 2K cameras. Our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.
Functional, with big compromises
13/06/2022

sighjinks

Let’s get the most annoying thing out of the way. Your doorbell camera is not going to be compatible with Apple Watch. As someone who has his phone permanently on silent, I rely on notifications when I’m out and about to come through on my watch. This is not going to happen for the doorbell. You’re going to miss callers.If that doesn’t bother you, the app will work. Outlining an area for movement detection is finicky, and then the detection doesn’t always work. Talking to people at the door over the phone has quite a bit of lag, but it works. It’s fine. As long as you don’t rely on your watch like me.
Developer Response 15/06/2022
We regret the inconvenience; HomeKit is only available on eufyCam 2/ 2C/2 pro/2C pro connected to eufy HomeBase 2 and Indoor 2K cameras. Our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.
Great product
26/02/2022

PsychoBabble89
As a quick security measure, this product is very good (above most of the others on the market), the application itself offers more than competitions do between motion detection (including types of motion to detect), sensitivity to-, an alarm function, two-way communication and more; it’s a very good product. There are issues with it including the sound transmitted isn’t as fluid or clear as would be hoped, the device itself can go out of calibration quite easily once touched (corrected using the “calibrate” function) and the biggest issue I’ve found which occurs when you set up Apple Home. Once the cameras are linked to the Home application, the Eufy application loses some functionality including sensitivity options. It’s become a nightmare trying to fully disconnect the cameras from Home and to restore control over sensitivity (currently set slightly higher than best). Overall, I do recommend it, but I would suggest NOT connecting cameras to different apps.
Great product
26/02/2022

PsychoBabble89

As a quick security measure, this product is very good (above most of the others on the market), the application itself offers more than competitions do between motion detection (including types of motion to detect), sensitivity to-, an alarm function, two-way communication and more; it’s a very good product. There are issues with it including the sound transmitted isn’t as fluid or clear as would be hoped, the device itself can go out of calibration quite easily once touched (corrected using the “calibrate” function) and the biggest issue I’ve found which occurs when you set up Apple Home. Once the cameras are linked to the Home application, the Eufy application loses some functionality including sensitivity options. It’s become a nightmare trying to fully disconnect the cameras from Home and to restore control over sensitivity (currently set slightly higher than best). Overall, I do recommend it, but I would suggest NOT connecting cameras to different apps.
Geofencing doesn’t work and misses recordings.
11/01/2021

SΞИТΙИΞL
If you rely on the geofencing feature for a smart cam, and let’s face it, it’s a very important feature, then Eufycam is not for you. The feature just doesn’t work or when it does is random. I’ve spoken with Eufy Support ad nauseam regarding this and each time they tell me it will be fixed in an update. To date, there have been 4 updates and none of them have fixed the issue. There are many users experiencing the same issue too and there are online forums flooded with people complaining about the same issue. There is also an issue where the cameras fail to record the first 5 seconds of every clip even with the “optimal surveillance” checkbox ticked on the app. Whilst they have been quick to respond to my questions, the issues still have not been resolved. I tried setting them up on HomeKit which gladly does resolve the geofencing issue but the battery life is terrible. Please do your homework before committing

Developer Response
Hello, dear user, we are sorry for the inconvenience. We would like to help you verify the details of the problem, please feel free to contact us via support@eufylife.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.eufy Security Team
Geofencing doesn’t work and misses recordings.
11/01/2021

SΞИТΙИΞL

If you rely on the geofencing feature for a smart cam, and let’s face it, it’s a very important feature, then Eufycam is not for you. The feature just doesn’t work or when it does is random. I’ve spoken with Eufy Support ad nauseam regarding this and each time they tell me it will be fixed in an update. To date, there have been 4 updates and none of them have fixed the issue. There are many users experiencing the same issue too and there are online forums flooded with people complaining about the same issue. There is also an issue where the cameras fail to record the first 5 seconds of every clip even with the “optimal surveillance” checkbox ticked on the app. Whilst they have been quick to respond to my questions, the issues still have not been resolved. I tried setting them up on HomeKit which gladly does resolve the geofencing issue but the battery life is terrible. Please do your homework before committing
Developer Response 03/02/2021
Hello, dear user, we are sorry for the inconvenience. We would like to help you verify the details of the problem, please feel free to contact us via support@eufylife.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.eufy Security Team
Getting worse
08/01/2023

Collywog1
It used to be better but now the app freezes 30% of the time when I open it, I have to restart my phone so I can close the app and start again. By the time that is done so is the reason for trying to look through the camera in the first place. You can no longer zoom in as much as you could before in landscape. I have no idea why that option would be taken away and the cameras will lose connection for no apparent reason every now and again even though nothing at all has changed. So when you get an update that says bug fixes 🤷🏼🤷🏼🤷🏼.
Getting worse
08/01/2023

Collywog1

It used to be better but now the app freezes 30% of the time when I open it, I have to restart my phone so I can close the app and start again. By the time that is done so is the reason for trying to look through the camera in the first place. You can no longer zoom in as much as you could before in landscape. I have no idea why that option would be taken away and the cameras will lose connection for no apparent reason every now and again even though nothing at all has changed. So when you get an update that says bug fixes 🤷🏼🤷🏼🤷🏼.

1.The Favorites cards have received a complete visual style upgrade. 2.The access points for third-party voice assistants have been consolidated and moved to "Sidebar > Third-Party Services". 3.Optimized the Do Not Disturb mode for robot vacuums. 4.Improved the cleaning parameter settings for robot vacuums. 5.Some robot vacuums now support control via Apple Watch. 6.Other user experience optimizations and bug fixes.

Version 5.4.00

2 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics