The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.
With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!
Here are just a few of the wide range of services available:
• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle
Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.
You can find more information on connectivity on the Volkswagen website in the Connectivity section.
We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home
You can find more information on We Charge on the Volkswagen website in the We Charge section.
The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.
Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.
You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.
To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.
ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.
In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
It’s a year around since I using we charge. I’m actually disappointed, because in whole year’s time, seclude charge is not fixed. Even app lately crashes. Only way to get it work is delete and reinstall again. What a pure joke for 60k value car.Update for 2025New car id4 pro plus. Thinks are dramatically improved since. App works great. Car software works great. Hopefully everything more or less is sorted and no any more surprises.
Developer Response
Hello gunca100,Thank you for your feedback on the Volkswagen App. We will gladly forward the suggestions. Not all mobile online services can be operated through the Volkswagen App. We wish you continued enjoyment of our mobile online services.Your Volkswagen Team.
Disappointed
Katrinkislyi
The whole idea of one main user and guest users is weak and I’m surprised by how this big company still doesn’t care about environmental problems and even can’t imagine that one car might be used by all family drivers.Yes, people who care don’t by car for every driver in the family and would like to have fair access for all features in the app. As a second driver I have no access for car data and remote controls which is annoying and frustrating at the same time. Also need to change users and confirm login every time before the drive is super annoying.The one of big problems is security. If second driver used car and have no data of car location in case of theft this option is useless.Also recently there appeared another problem. Both the main and second drivers get lots of notifications that login attempts are failed. So my user experience is very poor and I hope that in future those issues will be considered and fixed. Thank you!
Developer Response
Dear Katrinkislyi, thank you for your feedback. We're sorry for the difficulties you're facing in using our app. In order to assist you, please contact us at we-support@volkswagen.de. Best regards, your We Connect ID. Team!
Extremely unrealisable app!
CtrlAltHell
The Volkswagen app is honestly one of the most frustrating apps I have ever used. It rarely works properly from mobile and most of the time I can’t even turn on the ACC remotely. I constantly get random errors and the most common one is:“Operation via app currently not possible.The 12-volt vehicle battery level is too low. It will be automatically recharged with the next vehicle use.”This message appears even when the car has been recently driven and the battery is fine. On top of that, the app seems completely unable to handle more than one user. If my second user drives the car and is logged in, I lose all control through the app until they log out, which makes no sense.Another huge issue is that I need to constantly accept the terms on the car screen just to keep the location tracking active. If I don’t accept the terms again, the app simply stops tracking the vehicle. And even when it works, the tracking only seems to work while the car is stopped, which defeats the entire purpose of real time tracking.Overall, the app is terrible. It fails at the most basic features and creates more frustration than convenience. I am honestly considering changing the car brand purely because of how bad this app is.
Developer Response
Hello,Thank you for your suggestion, which we will gladly forward. To assist you with the mentioned issue, please contact us via email (connect-support@volkswagen.de).Your Volkswagen Team
Widget Functionality Removed?
BikerJase
App has been pretty decent but checking today and my widget is no longer working, nor is there an option to add it as a new widget. If this was on purpose, they should really notify that they are removing app features as part of an update and not just say it’s bug fixes
Developer Response
Hello BikerJase, We are happy that you are interested in our digital services. Thank you for your suggestion. We will gladly forward it to our developers. We wish you continued enjoyment of our mobile online services. Your Volkswagen Team
App-specific adjustments:
– Bug fixes
Version 2.68.2
The developer, Volkswagen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Identifiers
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
