BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.
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BETTERHELP – FEATURES
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• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars
PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.
LICENSED AND TRAINED THERAPISTS
There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.
All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.
HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.
You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.
Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.
HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $70 to $100 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
Been using it a month or so. I know it got a bad rap at first when a lot of podcasts and youtubers were pushing the sponsorship but honestly I’ve had a great experience and my therapist is very sweet, kind and generous with her time. She checks in with me midweek even if I haven’t reached out to her and she remembers details I’ve told her weeks before. She loves what she does and it shows. In real life sometimes you have to shop around for a therapist that suits you so I imagine it’s the same with better help. You’re not always going to get someone you click with, luckily I did first try! I think this is part of the reason why it got some negative feedback in the early days. It’s much more affordable than in person therapy and having the option of text, call or video is great. The app itself is user friendly and links up with my different devices well. Great experience so far!
Great for a therapy newbie
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I have put off getting therapy for years and always found it so intimidating. Finally I reached out and got put on month long waiting lists as I couldn’t afford the fees of private care. BetterHelp is reasonably priced and I was delighted about the option to be matched with a stranger who is completely removed from my small town worries of gossip. Again the text, call and video call options are great. I didn’t have to miss a session when my house was full of people. I hid in my room and had a great session. And not having to leave the house and drive to a place makes it easy to fit therapy in my weekly routine. Give it a go!
Great
John Gleason 221
BetterHelp truly is worth it, it’s helped me so much over the past few weeks in, understanding who I am and why I do what I do. I have never been one for therapy and this is the first time in my life I have ever talked about my feelings to someone else, I appreciate while the therapist has you name and details there is an aspect of anonymity to it as you don’t necessarily have to talk to you therapist face to face, and you fully set the pace for therapy, if you feel like sharing a little share a little, if you feel like sharing a lot share a lot.From my experience with my therapist he is incredibly knowledgeable and patient and truly knows what he’s talking about, and there’s no stone left unturned in a way, he will keep digging in a way that isn’t forceful or uncomfortable to fully understand me.The reason I gave 4 stars instead of 5 is while I appreciate the app it can be somewhat costly, I am currently paying a student rate of €48 per week and can understand why therapy may not necessarily be as accessible to everyone and as previously mentioned I don’t have any experience with therapy so I’m unsure whether this is great value for money or not but to me it feels expensive.
BetterHelp is the best online therapy I have found.
Sarah.campb
BetterHelp is the best online therapy app I have used. I love online therapy because I love how confidential it is, I live in Ireland yet my counsellor is in Hawaii. I’m not afraid I’ll ever see her out walking down the street. It’s also easier than going anywhere & the app is amazing. It includes a free journal to write in, to either keep private or send to your counsellor. There are free live groupinars on topics each week and you can choose or change your therapist any time.I found the most amazing counsellor and have stayed with her for weeks. Already I am growing so much & feeling much more healed up.She is very qualified, well trained/experienced and creates a safe place to share. A great listener, digs a little deeper on issues while also giving great direction. She has helped me heal, grow and move forward in a positive way. I have tried different counselling options over the years, and I have to say I really can’t recommend BetterHelp enough. I don’t think I’ll be changing at any point. Blessings on your healing journey! 🙏🕊
Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.
Stay tuned for more updates!
Version 23.2.0
The developer, BetterHelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Location
Contact Info
Identifiers
Usage Data
Sensitive Info
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Size
35.5 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPad Requires iPadOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
