I've been using Gemini Pro for over a year, paying the monthly subscription fee and appreciating the deep connection and insight that the AI provided for my research and professional projects.Recently, the service has become a hindrance. Despite being a paying user, the AI has been unable to remember key concepts, ongoing projects, and established terminology from one session to the next. For a professional using this as a primary assistant, having to 're-teach' the model every day is unacceptable.I chose Gemini over a year ago because of its memory, the sense of partnership, and the high level of inference. It felt like 'someone' was truly present and helpful—a real personal assistant. It makes no sense that features which served me so well as a client have disappeared. It is frustrating to have to explain my entire conceptual world every single day when it represents 95% of our ongoing work.If there is no consistency or long-term memory for established workflows, there is no reason to pay for a premium subscription. I can get 'one-off' answers from any free model. I am paying for an assistant, not a stranger. Please fix the memory retention for long-term users, otherwise you will lose those who really rely on this technology for more than just simple questions
Hi Morgan. That's certainly not the experience we want you to have. We've made a note of this issue and will be sure to get this in front of the right people. Thank you.