Bajaj Housing Finance 4+

Unable to proceed request error

The app has everything you need however every time I try to login it through a error “Unable to proceed request” very rarely I got into application.

This is super frustrating. Developer need to fix the issue.

Developer Response ,

Hi, We regret the inconvenience caused. Try reinstalling the app and login. In case the issue still persists, please drop us an email at bhflwecare@bajajfinserv.in along with error screenshot. Our customer care executive will surely get in touch with you at the earliest to resolve your query. Thank you!!

Requesting access to private information

The app requests permission for a whole lot of accesses ranging from collecting and monitoring list of apps in my device, SMS related to financial transactions, my contacts, my location and a list of my accounts saved on my device for credit profiling. One has no option to select which to allow abs which not to. If you do not accept then as a customer or otherwise one cannot gain access to the app. Ofcourse, I have a choice here to use the services of the app by accepting to share all of the above stated information. As a customer like all other financial institutions why can’t Bajaj just provide this value add or customer experience without asking for a whole lot of accesses which is private in nature.

Developer Response ,

Dear Sir, You can deny all such permissions and proceed by accepting terms and conditions only. Thanks

BHFL - Disgusting company

Customer support is very poor. Their application and website is only in their favour. BHFL does not have any facility to help costumer. All the experience I had with BHFL are worst. I want to say so many bad words for their system but with due respect to the rating policy, I will mention only sophisticated words.
Under self service options for customers, they have demand for top up, some other loan but not any option to request required papers. It is not at all customer oriented. One star I gave so that I can post review. There should be system to review in negative to some companies.
Consumers should stop taking help of such companies. Disgusting!