Facing a lot of issues in the app interface. For instance, while shopping, I am unable to see my cart unless I click on a product and get the option of add to cart. Additionally, even after adding items to my cart, it still shows 0 items. I also had a voucher with Chumbak, something along the lines of #WithChumbak where I had some good amount of loyalty points but any time I tried applying the coupon I kept getting the error which constantly prompted me to login when I already was logged in!Please look into these minor inconveniences because they truly can irk a customer!

This is the first and last time I bought an item from Chumbak. PLEASE DONT BUY ANY PRODUCT OF CHUMBAK IN THIS CORONA SEASON. I ordered a watch on April 18 and it was delivered thru ecom express by few day but I didn’t get the item. When I track my order it is saying that it was returned to Chumbak Bangalore. Then I contacted ecom express customer service they told that they can’t do anything please contact Chumbak centre. From the day itself I am trying to contact Chumbak thru their number and mailid they are not answering my request and not picking up the call. There is no option for pay back option and also no customer support system. Local apps consist of atleast customer support or chat but I felt surprised since well known Chumbak has no such system. Worst app I ever used. I am writing this review to get a view from Chumbak authorities. Please repay my money otherwise send by item back. I didn’t felt such an unhappy experience for any site. I don’t know what’s next step.

It would be good if you have Favourites in your app. Because I like many things in your app. But am unable to save it anywhere. Am able to see a heart on right top of the product. I thought its favourites. When I tap on the it’s enabling. But when I search for favourites in app am unable to find it.

Issues:1) There is no search button2) Navigation is difficult, have to keep pressing the back button3) Shopping Cart is not visible through out the app4) I selected one item and dropped it into the shopping bag for checkout but the shopping bag showed Zero items as the number in the display5) I went from the cart to proceed for purchase, it asked me to enter my address, after I entered my address it said there is not item in your shopping bag! I had to go back and re enter all the details in another section then find the same item and drop it into the cart again for purchase because the shopping bag showed 0 items were in my cart! But when I selected the item and went into the cart it showed the item was still there! Now it had become two items in quantitySent from my iPhone