Dominos Pizza 4+

Best experience in 2024

Am leaving this review in 2024 where we have wide variety of food options. I just want to make a point here, all those who left bad reviews forget the fact that the delivery person are also human beings. 9 out of 10 times failure, cannot be counted as bad or fake. If someone is starving, eating pizza is their mistake. If someone is ordering pizza for their kids, it’s their parental failure. We all know what pizza is. We all know pizza is the only food that is delivered faster than any other food from any other apps. For me, apart from the other options available on other food ordering apps, Dominos is by far the best in terms of experience & service. In terms of offers, food taste, hygiene, service, speed of delivery, reliability, it’s excellent. Yes I had bad experience too, but those are 1 out of 10 times. Always delightful experience. I ordered pizza and wrote this review, the delivery person rang the bell 😛 Not sure if am slow typer or they delivered is fast.

Taking back 5 stars

I wish I could give them a 0 star domino’s Warje are the most fake people they can make stories on the spot. I placed my order by 4.15pm in the afternoon because it was not a lunch or dinner time and thinking that they will not delay the order. I have ordered 4-5 times on the same location and They never called me for my location or address. They’ve directly reached at my place but today when my order was getting delayed and Then I tried to reach there call centre first 2 time they were only saying that its getting prepared and you will get the call. Again I initiated chat after waiting 45 minutes then again they gave me the same robotic answer I asked them for branch no and branch people were so so rude after waiting for my order so long they were expecting me to act like calm. And they made up their stories that they came to my place but I didn’t answered now the point here is if the delivery boy left the store with my order I supposed to get a notification that order has been dispatched and this xyz person is coming to deliver the order I even didn’t received the msg I was only getting msgs from call centre that its baking. And post waiting for 1 and half hour they cancelled my order. The staff is pathetic no sense to talk with customers and talk about customers. They were behaving like something else by feeding the food to their loyal customers. And now I know why people have stopped eating from domino’s.

Developer Response ,

Hi Harshada, our customers matter to us the most and that's why we call them our 'Guests'. Please allow us a chance to look into this. Request you to share your contact number, email ID and precise restaurant location via Facebook message to assist you further.

Zero rating

I wish I could give them a 0 star domino's Warje are the most fake people they can make stories on the spot. I placed my order by 4.15pm in the afternoon because it was not a lunch or dinner time and thinking that they will not delay the order. I have ordered 4-5 times on the same location and They never called me for my location or address. They've directly reached at my place but today when my order was getting delayed and Then I tried to reach there call centre first 2 time they were only saying that its getting prepared and you will get the call.
Again I initiated chat after waiting 45 minutes then again they gave me the same robotic answer I asked them for branch no and branch people were so so rude after waiting for my order so long they were expecting me to act like calm. And they made up their stories that they came to my place but I didn't answered now the point here is if the delivery boy left the store with my order I supposed to get a notification that order has been dispatched and this xyz person is coming to deliver the order I even didn't received the msg I was only getting msgs from call centre that its baking. And post waiting for 1 and half hour they cancelled my order. The staff is pathetic no sense to talk with customers and talk about customers. They were behaving like something else by feeding the food to their loyal customers. And now I know why people have stopped eating from domino's.

Developer Response ,

Hi, our customers matter to us the most and that's why we call them our 'Guests'. Please allow us a chance to look into this. Request you to share your contact number, email ID and precise restaurant location via email at guestcaredominos@jublfood.com to assist you further.