Farmizen - Fruits & Vegetables 4+

I’ve been using the app for about a year now and I love the produce I’ve bought. They have been delivered on time and in environment friendly packaging.

The app itself works well - order placement and payment.

But I do wish the UI was improved in a few areas.

Tribe store
1. When scrolling, if you tap on the image by mistake, it takes you to the information on the product - but when scrolling this happens quite a lot and I am having to come back to the main screen.
2. When you are on a tab - greens, vegetables, fruits and want to get back to the top of the that tab, you scroll to bring it back up, if you do it too fast it goes back to the All tab. It has been an irritant a few times.

The customer service chat window also can be better so as to make enquiries about a particular order and not a general window. The order I want to ask about could be about my order on the tribe store or group buy.

Over all, the experience in the app has improved over the last year - but there’s room for improvement.

Thank you.

I’ve been buying veggies from Farmizen from 6 months now. Not once had I got disappointed with their service. The veggies are of good quality, variety, quantity, fresh, tasty and organic. The price is quite reasonable unlike other vendors that charge an exorbitant price with an organic tag. Every week they keep changing the veggies they deliver and it’s exciting to “unbag” the order, as they always surprise me with the veggie varieties. The customer support executive - Shrinidhi is prompt in responding to all my queries/concerns. The delivery executives are very professional. Today I wasn’t at home and my phone wasn’t reachable. They had correctly taken their old bag and safely placed my order of veggies at my doorstep. Very impressed. So don’t think too much. Start ordering. We need more people for CSA. It’s good for the farmers, economy and environment.

Recommended, if you are looking for good quality products.

Using Farmizen since last 4-5 months for mostly tribe or pre-orders. Very professional service. They listen to the customer. Quality of the fruits and vegetables is generally very good. In case of bad items, a prompt refund is issued. I like that they use minimal plastic bags.

Sometimes, I feel the products are too expensive, and then if you get a bad product, it disappoints. I stopped ordering some products which had issues repeatedly. (Custard apples, Sapota)

The quantity of the pre-orders are most of the times very large. Being in a nuclear family setup I end up not ordering that particular product. An option to order smaller quantity via tribe order would be appreciated.

They are improving their app as well. For tribe orders, Cart content persists for longer period now, earlier the cart was cleared after some time.