iPhone Screenshots

Description

With the FreshToHome mobile app, you are only one click away from getting Amazingly Fresh Fish - free of any added chemicals, Antibiotic residue free Chicken, Safe to eat Fruits & Vegetables, Naturally raised Mutton, Duck and other meats, No-Preservative added Marinades and ready to cook products, Halal-cut and delivered fresh to your home in the UAE or India.

FreshToHome is now the regions largest e-commerce venture in the fresh chemical-free fish and meat vertical. For fish, we buy only from country boats and small trawlers that return within 24 hours from the sea to ensure you get the most fresh seafood possible. We use the latest sustainable aquaponics based farming techniques for Fresh Water Fish and Veggies. We contract farm Anti-biotic Residue free chicken and also source responsibly for our mutton and other meats. We own a large fleet of refrigerated trucks and other cold chain infrastructure and can confidently tell you where our fish or meat is coming from. You can rest assured that our products are extremely safe for you and your family.

We deliver at customer’s doorstep through our own specialized logistics team. Both Cash on Delivery and Online Payments are supported on FreshToHome app. We have thousands of happy customers in Dubai, Sharjah, rest of UAE, Bangalore, Delhi, Chennai, Mumbai, Pune, Cochin, Trivandrum and Thrissur.

What’s New

Version 1.32.1

Bug fixes and updates

Ratings and Reviews

4.4 out of 5
4.1K Ratings

4.1K Ratings

Dhiraj Khattar ,

Good Chicken ... Not So Great App

I ordered chicken thighs for Tikka last week and found it to be good. Today when trying to place a repeat order, I couldn’t move beyond the address selection page, being asked to fill up the address again and save and continued to move in the same loop. After 3 attempts I called the customer service, the lady was polite but unfortunately her guidance did not resolve the issue.

I almost gave up but decided to give it one more try. I called the customer service again, this time a lady by name of Rita responded and was able to guide to resolve the issue. I would say, thanks to her you didn’t loose a new customer in the making.

Two suggestions for improvement:
1. Please make a provision for digital payment at doorstep on delivery (credit card, PayTM, wallets etc). In today’s episode I was happy to place the order over phone but would have had to pay cash on delivery, which is a big “NO” for me.
2. Beyond the minimum order quantity, addition of smaller quantities would be helpful. For example, an additional 250 g after the first 500 g would be useful.

I have spent a good 30 min of my Saturday morning for you, hope you take the suggestions in a positive spirit and act upon them to be more customer friendly.

Thanks and best regards
Dhiraj Khattar

Developer Response ,

Dear Sir,
We apologise for the inconvenience caused. This is certainly not the experience we intend to offer our customers.We have escalated the issue to the concerned department, Kindly share your order number by writing to us at customercare@freshtohome.com so that we can resolve the issue as soon as possible. Thank you for your patience.

Agent Jiuu ,

App is ok, add to cart is confusing

The App performance and UI is ok, i wouldn't say it is great but it is a good app. A major improvement is required while choosing an item, the quantity is not populated by default, this might cause losing business. I would recommend to have that populated with the minimum required quantity to purchase, this will help customer to reduce one step of action and currently, most of the time the customer assumes that it is populated and miss to select; they might not come back to do the selection as I did when I noticed that the item is missing in the cart.

Developer Response ,

Dear Sir,
Thank you for the positive review and providing your valuable suggestions.
We have forwarded your suggestions to our concerned department and this shall be looked into. It's a pleasure to serve you.
Thank you for your patience and support

MadhavsMom ,

Fish and Poultry the best to buy online

Living in Delhi, Seafood is something we really missed out from our home in Kerala , here the chemically clad fishes with obvious smell of formalin flooded weekend markets and the only fresh fishes were the fresh water ones which I am not a fan of. The chicken would give a gastric distress the next day no matter how you cook it.
Fresh to home, always gave us good products, we have ordered fish, and meat and never once disappointed, it’s been told that the products are delivered from Kerala, if a video clip showing this movement also made available on the Freshtohome website for us to understand how it’s being freshly shipped to Delhi, that would be highly appreciated.
Freshtohome is a very nice platform and they deliver the best.

Developer Response ,

Dear Sir, Thank you for your valuable feedback! It is always great to hear from satisfied customers like you. We have forwarded your feedback to our concerned department and this shall be looked into.Thank you for your patience and support.

Information

Provider
Freshtohome Foods Private Limited
Size
34.4 MB
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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