GoMechanic - Car Services App 4+

If you would want to sit back, relax and let the professional decide on what's best for your car then Go Mechanic is highly recommended. From car pick up till delivery I was informed of the progress and what additional repairs and work was required. The garage technician also kept in touch with me on the progress and what is happening currently and what's pending in terms of work. The garage team requested me to make the payment directly instead of the app as they were telling me that there is close to one month waiting period to get their payments and they'll have to keep their vendors waiting. A suggestion from me is to either speed up their payments or come up with a strict policy so that customers are not affected. Reason is if I had to pay through the app I was entitled to a 10% discount on ICICI cards but since the garage team asked me to make the payment directly couldn't benefit from this offer by which I could have saved close to 1200rs.
At the end of the day even though there is a high level of convenience, if there's an issue or compromise on payment then all of it is wiped away. Hope this can be streamlined.

Was thinking of serving my car since last month but wasn’t getting time out of my busy schedule. Today I got time , I booked service through GoMechanic. Firstly I was in doubt but once I reached their assigned Baba Motors service station(Vikaspuri)for servicing my car, I was very happy to see the kind of service they were providing to the customers before my car was taken inside. When they started serving my car I saw their honesty and dedication to their work, all employees working their are experts in their respective jobs particularly (Salman). Washing team was awesome they will make your vehicle shine like new (inside out).
Best thing out there is full time GoMechanic service buddy(Manish). Manish is a very polite and professional person who ensures that your vehicle is serviced properly with exact service you booked. Not only this he will get your vehicle checked properly and tell you all the necessary repairs or part replacements required to be done in your vehicle & leaves upto owner whether to be done or not after giving required estimate.
Let me tell you one last thing, you will find a great service experience at very cheaper cost with 100% satisfaction with GoMechanic.
Today I was able to earn GoMechanic trust

App is ok but the service is so pathetic. Nobody follows the time at GoMechanic. They give a time slot for pick up, assign a so called Service Manager so you schedule all your meetings and calls according to the given slot. And the suddenly the time slot changes from GoMechanic without any prior notification. And the worst part, they do not even tell you about the pick if it misses out. You have to keep following up with the service manager and that person might give you new information which you never ever heard before. So now your money is stuck and you are not even given service you paid for and you keep following it up and escalating. No one at GoMechanic knows what they are doing and the information everyone provides is so different that it is impossible to make any decision . Absolutely poor customer service and product quality. The service given by the workshops also is very low quality. My paint already has bubbles which is less than an year old and having done it through GoMechanic.

My advise, find a local trusted or even better , an authorised service centre for your car. They will charge more money but at least you will have peace of mind about timely service and quality. In case of anything you can raise it with the manufacturer.

I gave plenty of chances to this Indian start up but these guys do not want to improve, so be it!