MyDTDC: Book | Send | Track 4+

DTDC Express Ltd

Designed for iPad

    • Free

Screenshots

Description

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers

What’s New

Version 3.3.9

Minor bug fixes and improvements !

Ratings and Reviews

3.4 out of 5
914 Ratings

914 Ratings

M_adinterim ,

App needs a serious UX upgrade

I’ve been using the DTDC app for a year now and have generally been very happy with it. Recently, however, some of the app’s functionalities have degraded - the biggest one being the saved address book. The app no longer shows you the name of the sender / receiver in the saved addresses and only shows the address. This is a huge problem for me as i send documents to different people in my office and also send couriers on my behalf and my family members. The edit function on the address book is not functioning either. Please fix this.

iNeerajSingh ,

Extremely Disappointed with DTDC's International Document Courier Service

I am thoroughly disappointed with the international document courier service provided by DTDC. I opted for this service based on its reputation, but I deeply regret my decision now. The tracking feature, which is crucial for such shipments, is utterly non-functional. Despite booking an international document courier, the tracking section shows absolutely no information.

Adding to my frustration, the customer care service is of no help whatsoever. Attempting to connect with them is an exercise in futility, as their support seems to be nonexistent. This lack of communication and assistance is incredibly frustrating, leaving me completely in the dark about the status of my parcel.

What's even more disappointing is that I had chosen a higher-priced courier option in the hopes of receiving faster service. However, the reality is quite the opposite. The service provided by DTDC has proven to be useless and hopeless. I have no idea when my parcel will reach its destination, and this uncertainty has caused a significant inconvenience.

In conclusion, if you value your time, money, and peace of mind, I suggest exploring other courier options that prioritize professionalism, functionality, and customer support. DTDC's service has been a major letdown, and I will certainly not be using them again in the future.

_xoscarx_ ,

Disappointed

I am extremely disappointed with the DTDC app and its services. My package was supposed to arrive last week, but it has still not been shipped yet. The tracking information on the app is outdated and has not been updated for several days, leaving me in the dark about the status of my package.

I have tried contacting their customer service multiple times, but no one seems to know where my package is or when it will be delivered. It's incredibly frustrating to have to constantly follow up with them and not receive any useful information in return.

Overall, I would not recommend using the DTDC app or their services. They have demonstrated a complete lack of transparency and reliability, and I regret choosing them for my shipping needs.

App Privacy

The developer, DTDC Express Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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