HDFC Securities: Trading App 17+

Worst app ever!!

There cannot be two opinions about it. Forget comparison with zerodha kite, angel, kotak pro.
In itself this app has so many flaws
1. Logs off in middle of trade
2. Doesn’t refresh MTM in net position automatically. You have to press refresh continously
3. Huge price lag in what is actual and what shows in system
4. Trailing SL, etc options not there in biy sell through app
5. Research is not correctly visible in app.
6. Profit loss or portfolio may suddenly start showing 0 or old CMP and give you a shock till you get used to it.
7. User id, password, DOB login and may need to be repeated again and again while you may be wanting to put a quick sell order.
8. Highly inconvenient and clumsy app.

9* for hdfc securities- high brokerage charges and poor trading platform, lack of technical candle charts, means a complete lack of value for money.
10* All this maybe a front to promote their paid Blink platform or Proterminal. If you are drawing high brokerages atleast be decent enough to provide a worthy platform.

Seeing their capabilities i dont think even paying them can yield a better app or service.

Though they maybe “Safe” and “Reliable”.

Total USELESS app I have come accross!!

Why I need to open reports first If I want to square off my position? It must be somewhere right on the menu so that I can clear my positions right away. Secondly, I don't see any Bracket order in the app. Third, my user gets invalidated after every login, please make this app run for atleast 2 hours after i login. I don't want to login several times to buy and sell shares. I hope you can do better!!
Please update this app, my login is invalidated after every 10 mins and I have lost Rs 500 today. I think kite from zerodha is far better, it runs on 2G network also, never crashes and margin is greater for trading. Main thing is their charges, 0.01 % on trading and 0 on delivery. I paid Rs 2999/- for HDFC SECURITIES demat and trading account in hope of better facilities, but now I'm thinking to switch to Zerodha.
Update: Today I tried to login from 9:00 am till 10:30am every time I login it says "your login is invalidated ". Now I can't even login for even 2 seconds, it is getting worse day by day. Today I couldn't even trade and I lost an opportunity.

Developer Response ,

Dear Sharuk, We regret the inconvenience caused. We request you to email us your Trading Account no. at digitalsupport@hdfcsec.com so that we can get in touch with you immediately and look to resolve the issue. Regards, Team HDFC securities

Outdated and non user friendly interface

I am surprised at HDFC Securities new interface. No thought has been given on ease of use and functionality. When trading, it is difficult to see if your order has been executed. Why can’t we have a single interface which provides the status of open order and when it is executed and at what price.
If you see funds statements it shows a graph which is totally useless.
When you open your portfolio you have to go 2 levels down before you see individual stocks and performance.
Guys - I don’t know which outdated systems you benchmark with - look at Zerodha and Moneycontrol.
You are getting 1 star only since I have a HDFC Bank account and can transfer funds directly in 1 click. I would like to shift back to Zerodha, only reason I am not doing it is since I have made the mistake of paying some money upfront for more competitive brokerage.