Hindware Smart Appliances 4+
Control, Monitor & Service
Path Infotech Ltd.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Hindware Appliances Mobile App is for Hindware consumer appliances like
Water Purifier, Air Purifier, Air Coolers, Water Geysers & Kitchen Appliances.
Water Purifier & Air Purifier comes under the brand name of Moonbow and rest other appliances come with Hindware brand name.
This mobile app offers the services for both Smart (IoT based products) & non Smart products. Currently IoT feature is available with Water Purifier, Kitchen Chimney & Water Heater products. The main features of Hindware Appliances mobile app are
- Customer Registration
- Product Registration
- Controlling & Monitoring of Smart IoT based products from anywhere.
- Service Request Creation
- Information of all Product Ranges.
- New Product launches & offers.
- Documents Management
Customer Registration
New customers have to complete the one time registration process. They can also do the registration using Facebook & Google. After registration they can login with their mobile number using ‘One Time Password (OTP).
Existing hindware customers (those who have already used the Hindware services) can use their primary mobile number for login directly using ‘One Time Password (OTP)’.
Product Registration
Customer can register their new products with simple process by scanning the QR code present on the product.
If your product don’t have the QRcode then product registration could be done using model details.
Controlling & Monitoring of IoT based Products
Customers can control their IoT based home appliances product with their mobile phone from anywhere using Hindware Appliances App if product is connected with the internet. The controlling features will vary depending on the product category.
Service Request Creation
In case of any issue or problem with the product, customer can directly create a service request from the app for both IoT & Non IoT based products which are registered with the app.
If any service request is registered through call then it will also reflect on the app.
Information of all Product Ranges
Customers can explore all the product ranges available with Hindware Appliances.
New Product launches & Offers
Customers can receive the details for any new product launches & offers through the notifications of mobile app.
Documents Management
No worry of losing the invoice of the products to claim warranty. You can upload the invoice through the mobile app and it will keep it.
You can also download the product manuals directly from the mobile app.
What’s New
Version 2.00.10
Minor Fixes
Ratings and Reviews
App is okay - product and services are unavailable
App is decent to raise/track/escalate a service request. But the product itself is unreliable and so is the service (Vijayawada, Krishna, Andhra Pradeep). Have faced issues with kitchen appliances (Rosia hob and Lexia chimney) - hob and chimney within the warranty period itself. Installation experience is bad - delayed installation and unaligned installation of chimney to exhaust point. Auto clean feature is a gimmick and not useful. Have to opt for manual internal cleaning service to clean the chimney grease periodically. The door motor of the chimney stopped functioning after an year use, spare part is not available since few months - no solution until the part is available. The hob has issue with the flame by design. Overall wrong choice choosing these products.
Worst Experience
I am using Hindware RO, which fallen down to the floor after 4 month, the technician visited and informed me that will change within 7 days. Now three month completely completed but no response from local or any one from Hindware team. Third class, C grade ( you know what mean C is😀) service. Waste of money BC. Here one lady (Anushree) called me and informed that will done by 10 days and now she is not receiving my calls from past 3 months. Another guy is Himadri who clearly tell me “if you utilised your warranty that you need to wait whatever time required else if you wish to pay I can send you by today only”.Dear Hindware management or board member please look in to this what types of service you people giving.
Regards,
Debasish Mandal
Siliguri
Pathetic services
I purchased a Hindware Geyser last year in November 2022. It first stopped working in November 23. When I complained your technician came and told me that wired has burnt down and he reconnected the wired now after one month of usage in January again it stopped working.
It’s the second time in one year when your Geyser has stopped working this time. Also the technician is saying that the wires has burnt down and when he reconnected the wire this time it is not working properly, its taking more than an hour in getting the red light which generally takes 15-20 minutes..
I want my money back or replace this faulty product else I will make a formal complaint in consumer court.
App Privacy
The developer, Path Infotech Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- PATH INFOTECH LIMITED
- Size
- 104.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © @HSIL
- Price
- Free